
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Innovation, Digital Transformation, Digital Communications, Business Transformation, Data Storage, Fundraising and Crowdsourcing, Social Impact, Computational Thinking, Artificial Intelligence, Media Strategy, Information Privacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Service Recovery, Digital Transformation, Application Design, Drive Engagement, Technology Solutions, User Feedback, Cloud-Based Integration, Application Deployment, Customer Engagement, Product Lifecycle Management, Product Management, System Implementation, Systems Integration
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Data Literacy, Statistical Hypothesis Testing, Scientific Methods, Data Analysis, Experimentation, Research Design, Research, Peer Review, Probability & Statistics, Statistical Inference, Statistical Methods, Media and Communications
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Financial Services, Banking, Customer experience strategy (CX), Regulatory Requirements, Market Intelligence, FinTech, Risk Management, Digital Transformation, Mobile Banking, Fraud detection, Cybersecurity, Emerging Technologies, Blockchain, Artificial Intelligence and Machine Learning (AI/ML), Corporate Sustainability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Containerization, Application Deployment, Cloud Deployment, Security Controls, Virtual Networking, General Networking, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data-Driven Decision-Making, Data Management, Database Development
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Professional Networking, Goal Setting, LinkedIn, Storytelling, Relationship Building, Personal Development, Professional Development, Interviewing Skills, Self-Awareness, Communication, Self-Motivation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Extensible Markup Language (XML), Data Processing, Cascading Style Sheets (CSS), JSON, Data Capture, Application Programming Interface (API), MongoDB, Data Storage, Hypertext Markup Language (HTML)
Beginner · Course · 3 - 6 Months

Skills you'll gain: Command-Line Interface, File Management, Unix Commands, File Systems, Linux Commands
Beginner · Course · 1 - 4 Weeks

Cinematic Health
Skills you'll gain: Patient Communication, De-escalation Techniques, Developmental Disabilities, Social Skills, Interpersonal Communications, Patient-centered Care, Psychiatric And Mental Health Nursing, Trauma Care, Professionalism, Rapport Building, Empathy, Substance Abuse, Mental and Behavioral Health, Active Listening, Healthcare Ethics, Behavior Management, Communication Strategies, Ethical Standards And Conduct, Compassion, Mental Health
Beginner · Course · 1 - 4 Weeks