
Skills you'll gain: Presentations, Microsoft PowerPoint, Data Visualization, Data Storytelling, Video Editing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Cloud Hosting, Load Balancing, Google Cloud Platform, Cloud Applications, Application Deployment, Infrastructure As A Service (IaaS), Virtual Machines, Web Servers, Cloud Computing, Cloud Platforms, Content Management Systems, Managed Services
Beginner · Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, AI Enablement, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Risk Management Framework, Governance, Process Management, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Amazon Web Services, Amazon CloudWatch, Containerization, Amazon S3, Docker (Software), Cloud Computing Architecture, Microservices, Cloud Computing, Amazon Redshift, Virtual Networking, AWS Identity and Access Management (IAM), Data Storage, Cloud Management, Analytics, System Monitoring, Data Storage Technologies, Cloud Hosting, Hybrid Cloud Computing, Private Cloud, Network Security
Beginner · Specialization · 3 - 6 Months

Whizlabs
Skills you'll gain: Amazon S3, Cloud Storage, Data Storage, Data Storage Technologies, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Security Controls, File Management, File Systems, Encryption
Intermediate · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Virtual Networking, Amazon Web Services, Network Architecture, Network Routing, General Networking, Network Monitoring, Network Security
Beginner · Course · 1 - 4 Weeks

Whizlabs
Skills you'll gain: Amazon DynamoDB, Amazon Redshift, Databases, Database Architecture and Administration, Relational Databases, Apache Cassandra, NoSQL, Amazon S3, Data Warehousing, SQL, Redis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Live Streaming, Amazon Web Services, Digital Communications, Telecommunications, Real Time Data
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
Beginner · Project · Less Than 2 Hours