Conflict management courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of group conflict. You can build skills in identifying underlying issues, facilitating discussions, and creating win-win solutions. Many courses introduce tools like conflict assessment frameworks and communication models, that support applying these skills effectively in personal and professional settings.

University of Michigan
Skills you'll gain: Team Building, Team Management, Teamwork, Team Leadership, Trustworthiness, Conflict Management, Collaboration, Performance Management, Leadership, Goal Setting, Organizational Structure, Lifelong Learning, Innovation, Employee Performance Management, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Recognizing Others, Conflict Management, Emotional Intelligence, Empathy & Emotional Intelligence, Employee Engagement, Stress Management, Self-Awareness, Resilience, Relationship Building, Employee Assistance Programs, Mindfulness, Policy Development
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Conflict Management, Leadership, Emotional Intelligence, Communication, Team Management, Self-Awareness, Stress Management, Performance Management, Behavioral Management, Psychology
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Negotiation, Global Marketing, Intercultural Competence, International Relations, Cultural Diversity, Conflict Management, Culture, Consumer Behaviour, Marketing Management, Relationship Building, Team Management, Decision Making, Marketing, Business Ethics, Interpersonal Communications, Target Market, Diplomacy, World History, Cultural Sensitivity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Leadership Development, Leadership, Professional Development, Leadership and Management, Conflict Management, Strategic Leadership, Communication, Collaboration, Communication Strategies, People Management, Interpersonal Communications, Business Communication, Emotional Intelligence, Team Management, Corporate Communications, Strategic Communication, Self-Awareness, Relationship Building, Business Management
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Diversity and Inclusion, Diversity Awareness, Strategic Communication, Stakeholder Analysis, Conflict Management, Active Listening, Collaboration, Communication, Simulation and Simulation Software, Decision Making
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Persuasive Communication, Influencing, Storytelling, Communication, Rapport Building, Leadership, Stakeholder Communications, Verbal Communication Skills, Meeting Facilitation, Overcoming Objections, Presentations, Conflict Management, Non-Verbal Communication
Mixed · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Parent Communication, Child Development, Relationship Building, Emotional Intelligence, Positivity, Assertiveness, Rapport Building, Personal Development, Empathy, Conflict Management, Mentorship, Family Support, Active Listening, Communication Strategies, Behavior Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Strategic Leadership, Change Management, Organizational Change, Leadership, Organizational Leadership, Visionary, Decision Making, Communication, Culture Transformation, Organizational Strategy, Emotional Intelligence, Conflict Management, Negotiation, Empathy, Business Strategy, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Diversity and Inclusion, Cultural Diversity, Cultural Sensitivity, Virtual Teams, Self-Awareness, Collaboration, Professional Development, Empathy, Adaptability, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Delegation Skills, Leadership, Conflict Management, Negotiation, Teamwork, Overcoming Obstacles, Communication, Relationship Building, Decision Making
Intermediate · Course · 1 - 4 Weeks