Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Performance Metric, Self Service Technologies, Staff Management, Customer experience improvement, No-Code Development, Process Design

Skills you'll gain: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

Skills you'll gain: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Data Storytelling, Amazon Web Services, Data Analysis, Data Integration, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management

Skills you'll gain: Generative AI, Supervised Learning, Generative Model Architectures, AWS SageMaker, Unsupervised Learning, Large Language Modeling, Time Series Analysis and Forecasting, LLM Application, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Deep Learning, A/B Testing, Python Programming, Machine Learning, Data Analysis, Data Processing, AWS CloudFormation, AI Personalization, Network Architecture

Skills you'll gain: Kubernetes, Containerization, Devops Tools, Docker (Software), Amazon Web Services, Application Deployment, Scenario Testing, Network Troubleshooting, Ubuntu, Infrastructure Architecture, Development Environment, Cloud Computing Architecture, System Configuration

Skills you'll gain: MLOps (Machine Learning Operations), Pandas (Python Package), AWS SageMaker, NumPy, Microsoft Azure, Application Deployment, Responsible AI, Data Manipulation, Exploratory Data Analysis, Containerization, Data Pipelines, CI/CD, DevOps, Cloud Computing, Python Programming, Machine Learning, GitHub, Big Data, Data Management, Data Analysis

Skills you'll gain: Kubernetes, Application Deployment, Containerization, Prometheus (Software), CI/CD, Devops Tools, Cloud-Native Computing, Docker (Software), Amazon Web Services, DevOps, YAML, Scenario Testing, Role-Based Access Control (RBAC), Cloud Infrastructure, Network Troubleshooting, Ubuntu, Infrastructure Architecture, Linux Administration, System Monitoring, Development Environment

Skills you'll gain: Apache Airflow, Data Modeling, Data Pipelines, Data Storage, Data Architecture, Requirements Analysis, Data Processing, Data Warehousing, Query Languages, Apache Hadoop, Extract, Transform, Load, Data Lakes, Amazon Web Services, File Systems, Apache Spark, Database Systems, Feature Engineering, Data Integration, AWS Kinesis, Data Management