Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Adobe Photoshop, Journals, Design Thinking, Creative Design, Creativity, Design Strategies, Design, Graphic and Visual Design, Design Elements And Principles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Development, UI Components
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Security, Computer Literacy, digital literacy, End User Training and Support, Calendar Management, Telecommunications, Self Service Technologies, Personal Development, Photography, Information Privacy, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Analysis, Analysis, Business Process, Business Requirements, Business Process Modeling, Requirements Analysis, Stakeholder Engagement, Customer Relationship Management, Risk Management, Ethical Standards And Conduct
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Sales Process, Performance Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Collaborative Software, Marketing Materials, Marketing Design, Content Creation, Social Media Content, Shared Media, Graphic Design, User Accounts, Multimedia, Business Communication, Marketing Communications, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Real-Time Operating Systems, Embedded Software, Software Architecture, Embedded Systems, Systems Architecture, Software Systems, Software Design, Application Design, Software Design Patterns, Maintainability, Performance Tuning, Safety Assurance, Interoperability, Real Time Data, Secure Coding, Scalability, Design Strategies
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Business Transformation, Cloud Computing, Culture Transformation, Innovation, Google Cloud Platform, Collaborative Software, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extensible Markup Language (XML), Data Import/Export, Data Mapping, Document Management, Web Content Accessibility Guidelines
Mixed · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Empathy, Tactfulness, Diversity Awareness, Higher Education, Student Support and Services, Education and Training, Conflict Management, Law, Regulation, and Compliance, Ethical Standards And Conduct, Discussion Facilitation, Investigation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Operating System Administration, Storage vMotion, IT Automation, Hardening, Package and Software Management, Network Troubleshooting, Command-Line Interface
Intermediate · Course · 1 - 3 Months