• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Delivering Results with Remote Teams

    Skills you'll gain: Team Leadership, Virtual Teams, Delegation Skills, Leadership and Management, Employee Training, Training Programs, Professional Development, Leadership, Project Management, Key Performance Indicators (KPIs), Business Metrics

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Apply Kaizen & Master Defect Management with HP QC

    Skills you'll gain: Kaizen Methodology, Process Improvement, Software Quality Assurance, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Methodologies, Quality Assurance, Waste Minimization, Test Tools, Issue Tracking, Application Lifecycle Management, Process Mapping

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    K

    Khalifa University

    AI for Executives: AI for Customer Relationship Management

    Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    OpenAI Assistant: Create a Code to UML-Diagram generator

    Skills you'll gain: OpenAI API, ChatGPT, Unified Modeling Language, LLM Application, Prompt Engineering, Software Visualization, Technical Communication, User Story, Application Programming Interface (API), Development Environment

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Compliance Officers: Streamline Regulatory Reports

    Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, AI Workflows, Compliance Management, Microsoft Copilot, Generative AI, Business Process Automation, Regulatory Requirements, Data Validation, Business Workflow Analysis, Process Design, Verification And Validation, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Confidence Mastery Course - Unleash Your Hidden Potential

    Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Adaptability, Creativity

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    B

    Birla Institute of Technology & Science, Pilani

    Software Design Principles

    Skills you'll gain: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Software Development Life Cycle, Software Engineering, Systems Architecture, Software Development, Maintainability, Service Oriented Architecture, Model View Controller, Event-Driven Programming, Distributed Computing

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Python Game Development with Pygame

    Skills you'll gain: Event-Driven Programming, Graphics Software, Computer Graphics, Video Game Development, Computer Graphic Techniques, Development Environment, Debugging, Application Development

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Managing IT Project Scope, Schedule, and Resources

    Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Créer un Business Model Canva avec Mural

    Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Ansible From Basics to Guru

    Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, IT Automation, Docker (Software), Virtualization and Virtual Machines, Automation, Amazon Web Services, File Management, Microsoft Azure, DevOps, Linux Servers, Operating System Administration, YAML, Windows Servers, Microsoft Windows, Infrastructure as Code (IaC), Web Servers

    Intermediate · Specialization · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Advanced Appium: Scalable Mobile Test Automation

    Skills you'll gain: Test Automation, Jenkins, Mobile Development, Test Execution Engine, Testability, Application Frameworks, Test Case, Regression Testing, Continuous Integration, Debugging, Scalability, CI/CD, Test Engineering, Maintainability, Automation, Continuous Deployment, Cross Platform Development, Containerization

    Advanced · Course · 1 - 4 Weeks

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
providing technical support for aws workloads
dell technologies technical support for hardware
dell technologies technical support for software
dell technologies networking & security technical support
introduction to technical support
dell technologies technical customer support specialist
1…299300301…326

In summary, here are 10 of our most popular technical support courses

  • Delivering Results with Remote Teams: SkillUp
  • Apply Kaizen & Master Defect Management with HP QC: EDUCBA
  • AI for Executives: AI for Customer Relationship Management: Khalifa University
  • OpenAI Assistant: Create a Code to UML-Diagram generator: Coursera
  • GenAI for Compliance Officers: Streamline Regulatory Reports: Coursera
  • Confidence Mastery Course - Unleash Your Hidden Potential: Packt
  • Software Design Principles: Birla Institute of Technology & Science, Pilani
  • Python Game Development with Pygame: EDUCBA
  • Managing IT Project Scope, Schedule, and Resources: Packt
  • Créer un Business Model Canva avec Mural: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok