Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Team Leadership, Virtual Teams, Delegation Skills, Leadership and Management, Employee Training, Training Programs, Professional Development, Leadership, Project Management, Key Performance Indicators (KPIs), Business Metrics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kaizen Methodology, Process Improvement, Software Quality Assurance, Quality Improvement, Change Management, Organizational Change, Continuous Improvement Process, Lean Methodologies, Quality Assurance, Waste Minimization, Test Tools, Issue Tracking, Application Lifecycle Management, Process Mapping
Mixed · Course · 1 - 4 Weeks

Khalifa University
Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: OpenAI API, ChatGPT, Unified Modeling Language, LLM Application, Prompt Engineering, Software Visualization, Technical Communication, User Story, Application Programming Interface (API), Development Environment
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, AI Workflows, Compliance Management, Microsoft Copilot, Generative AI, Business Process Automation, Regulatory Requirements, Data Validation, Business Workflow Analysis, Process Design, Verification And Validation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Empowerment, Self-Motivation, Overcoming Obstacles, Adaptability, Creativity
Intermediate · Course · 1 - 3 Months

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Software Development Life Cycle, Software Engineering, Systems Architecture, Software Development, Maintainability, Service Oriented Architecture, Model View Controller, Event-Driven Programming, Distributed Computing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Event-Driven Programming, Graphics Software, Computer Graphics, Video Game Development, Computer Graphic Techniques, Development Environment, Debugging, Application Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Scope Management, Project Schedules, Budget Management, Project Scoping, Project Performance, Scheduling, Stakeholder Engagement, Resource Management, Work Breakdown Structure, Cost Estimation, Requirements Management, Resource Allocation, Stakeholder Communications, Performance Metric, Milestones (Project Management), Project Management, Capacity Management, Quality Assessment, Estimation, Forecasting
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Modeling, Customer Relationship Management, Entrepreneurship, New Business Development, Business Planning, Telecommuting, Business Strategy, Value Propositions, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, IT Automation, Docker (Software), Virtualization and Virtual Machines, Automation, Amazon Web Services, File Management, Microsoft Azure, DevOps, Linux Servers, Operating System Administration, YAML, Windows Servers, Microsoft Windows, Infrastructure as Code (IaC), Web Servers
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Test Automation, Jenkins, Mobile Development, Test Execution Engine, Testability, Application Frameworks, Test Case, Regression Testing, Continuous Integration, Debugging, Scalability, CI/CD, Test Engineering, Maintainability, Automation, Continuous Deployment, Cross Platform Development, Containerization
Advanced · Course · 1 - 4 Weeks