Apply Kaizen & Master Defect Management with HP QC

This course is part of TQM Excellence: Lean Six Sigma & Quality Systems Specialization

Instructor: EDUCBA

Included with

Learn more

3 modules

Gain insight into a topic and learn the fundamentals.

12 reviews

9 hours to complete

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

12 reviews

9 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Define Kaizen principles and apply workplace tools for continuous improvement.
Log, track, update, and report defects using HP QC/ALM for quality assurance.
Manage change, eliminate waste, and align defect handling with efficiency goals.

Skills you'll gain

Tools you'll learn

Collaborative Software

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

12 assignments

Taught in English

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is part of the TQM Excellence: Lean Six Sigma & Quality Systems Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 3 modules in this course

By completing this course, learners will be able to define Kaizen principles, apply workplace improvement tools, demonstrate strategies for managing change, and master defect management using HP Quality Centre (QC/ALM). They will learn to log, track, update, and report defects while also fostering a culture of continuous improvement and efficiency.

Learners will benefit by gaining a dual skill set: first, the ability to recognize and eliminate waste, improve workflows, and drive organizational adaptability through Kaizen; second, the technical expertise to enhance software quality assurance with structured defect management. This combination empowers professionals to bridge the gap between improvement philosophy and practical execution. What makes this course unique is its balanced integration of historical foundations, workplace methodologies, and technical defect management practices. Whether you are a manager seeking organizational efficiency or a tester aiming to improve quality processes, this course equips you with tools to lead change, boost collaboration, and deliver results with confidence.

This module introduces the origins, philosophy, and early industrial innovations that shaped the Kaizen approach. Learners will explore the Japanese roots of Kaizen, the influence of visionaries like Masaaki Imai, and the historical evolution of standardization and mass production. By the end of this module, learners will develop a strong foundation in Kaizen thinking and understand how historical paradigms shape modern continuous improvement practices.

What's included

11 videos4 assignments

11 videosTotal 104 minutes

Introduction to Kaizen Philosophy9 minutes
Speedily10 minutes
Kaizen Entails10 minutes
About masaaki Imai9 minutes
Case of Oanhard and Levassor8 minutes
Paradigm11 minutes
Yet we Resist Change10 minutes
A story on Paradigm12 minutes
Interchangeability of Parts3 minutes
Interchangeability of Parts Continue10 minutes
The Success of Ford System11 minutes

4 assignmentsTotal 60 minutes

Graded - Foundations of Kaizen Thinking30 minutes
Introduction to Kaizen Philosophy10 minutes
The Visionaries & Early Paradigms10 minutes
Early Industrial Innovations10 minutes

This module focuses on applying Kaizen principles, tools, and techniques in real workplace scenarios. Learners will understand how to eliminate waste, improve workspaces, standardize processes, and motivate employees for lasting change. By mastering these principles, learners will be equipped to drive organizational efficiency, foster a culture of continuous improvement, and manage change effectively.

What's included

9 videos4 assignments

9 videosTotal 79 minutes

Kaizen Principles8 minutes
Elimainating Waste9 minutes
Workplace Improvement8 minutes
Red Tag Technique10 minutes
Scrub (Seiso)11 minutes
How Should Standards Be Defined12 minutes
Checkpoints7 minutes
Kinds of Motivation8 minutes
Managing the Change6 minutes

4 assignmentsTotal 60 minutes

Graded - Applying Kaizen in the Workplace30 minutes
Core Kaizen Principles in Practice10 minutes
Tools and Techniques for Sustained Improvement10 minutes
Managing Standards & Motivation for Change10 minutes

This module equips learners with a comprehensive understanding of defect management using HP Quality Centre (HP QC/ALM). Participants will explore the fundamentals of Quality Centre, learn to log and track defects effectively, and apply advanced features like defect linkage and updating. The module also emphasizes best practices and the advantages of defect reporting to improve software quality, collaboration, and traceability. By the end, learners will be able to leverage HP QC as an integrated platform for requirement management, defect tracking, and reporting.

What's included

7 videos4 assignments

7 videosTotal 62 minutes

Defect Management with HP Quality Centre10 minutes
Introduction to QC10 minutes
Steps to Log Defect11 minutes
Defect Status7 minutes
Defect Linkage8 minutes
Updating Defects9 minutes
Advantages of Defect Reporting6 minutes

4 assignmentsTotal 60 minutes

Graded - Mastering Defect Management with HP QC30 minutes
Getting Started with Quality Centre10 minutes
Logging and Tracking Defects10 minutes
Improving Defect Reporting10 minutes

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

EDUCBA

1,213 Courses283,268 learners

Offered by

EDUCBA

Explore more from Leadership and Management

Status: Free Trial
Board Infinity
Advanced Quality and Capstone Project
Course
Status: Free Trial
EDUCBA
Mastering Total Quality Management: Analyze, Apply & Improve
Course
Status: Free Trial
EDUCBA
Mastering TQM: Apply, Evaluate & Improve Quality Systems
Course
Status: Free Trial
EDUCBA
Master TQM and Six Sigma: Build Quality, Reduce Errors
Course

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

Chaitanya A.

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Learner reviews

5 stars
100%
4 stars
0%
3 stars
0%
2 stars
0%
1 star
0%

Showing 3 of 12

Reviewed on Apr 11, 2026

Transforming your QA process starts here. The Kaizen methodology applied to HP QC is a revolutionary way to handle bugs and improve overall software quality.

Reviewed on Apr 10, 2026

Expertly crafted lessons. The synergy between Kaizen and HP QC creates a powerful management framework.

Reviewed on Apr 2, 2026

Transformative learning experience. Applying Kaizen principles has made our defect triage meetings much more productive and data-driven. Highly recommended for leads.

View more reviews

Open new doors with Coursera Plus

Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Learn more

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Explore degrees

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

Learn more

Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.