
Skills you'll gain: Strategic Planning, Competitive Analysis, Strategic Thinking, Business Strategy, Strategic Prioritization, Strategic Decision-Making, Organizational Strategy, Performance Measurement, Performance Analysis, Analysis, Internal Auditing, Market Analysis, External Auditing, Market Opportunities, Entrepreneurship, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Journey Mapping, Presentations, Project Management Software, Customer Analysis, Product Development, Stakeholder Communications, Innovation
Intermediate · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Ubuntu, Operating System Administration, Linux Administration, Linux Commands, Operating Systems, Unix, Command-Line Interface, File Systems, Linux Servers, Unix Commands, Network Administration, Red Hat Enterprise Linux, Bash (Scripting Language), Application Deployment, Shell Script, IT Automation, Web Applications
Build toward a degree
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Blockchain, Risk Management, Cryptography, Cyber Risk, Digital Assets, Emerging Technologies, FinTech, Payment Systems, Asset Protection, digital literacy, Investments, Transaction Processing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Effectiveness, Global Marketing, New Product Development, Market Opportunities, Marketing, Product Development, Brand Marketing, Product Marketing, Brand Management, Data-Driven Marketing, Market Analysis, Competitive Analysis, Strategic Marketing, Marketing Planning, Diversity Marketing, Marketing Communications, Branding, Media Strategy, Consumer Behaviour, Marketing Strategy and Techniques
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Legal Technology, Arbitration, Legal Research, AI literacy, Litigation Support, Client Services, Mediation, Legal Strategy, Generative AI, Litigation and Civil Justice, Legal Support, AI Integrations, LLM Application, AI Workflows, Document Management, Automation
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Solution Design, Innovation, Team Building, Sales Presentations, Storytelling, Open Mindset, Market Research, Team Management, Entrepreneurial Finance, New Product Development, Ideation, Business Planning, Commercialization, New Business Development, Teamwork, Team Leadership
Build toward a degree
Intermediate · Course · 1 - 3 Months

Pearson
Skills you'll gain: Network Architecture, General Networking, Network Infrastructure, Computer Networking, OSI Models, Network Switches, Local Area Networks, Network Planning And Design, Networking Hardware, Network Protocols, Network Model, Infrastructure As A Service (IaaS)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Model Deployment, LLM Application, LangChain, Large Language Modeling, Microservices, Test Driven Development (TDD), Software Architecture, Scalability, MLOps (Machine Learning Operations), Cloud Deployment, Cloud Computing Architecture, API Design, Site Reliability Engineering, Kubernetes, Prompt Engineering, Containerization, Infrastructure as Code (IaC), Python Programming, Performance Analysis
Intermediate · Specialization · 1 - 3 Months