Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Load Balancing, Amazon Web Services, Network Performance Management, Network Architecture, Scalability, TCP/IP, Network Protocols, Servers

Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, AI Enablement, Business Solutions, Business Transformation, Technical Communication

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Dashboard, Excel Macros, Microsoft 365, Data Presentation, Pivot Tables And Charts, Spreadsheet Software, Productivity, Productivity Software, Data Analysis, Workflow Management, Generative AI Agents, Automation, Artificial Intelligence, Customer Data Management, Business Consulting, Generative AI, Data Management, Leadership Development

Skills you'll gain: Kubernetes, Docker (Software), Microservices, Containerization, Application Deployment, Cloud Deployment, Google Cloud Platform, Cloud Management, Service Management

Skills you'll gain: Mitigation, Vibrations, Safety Training, Emergency Response, Public Safety and National Security, Environmental Monitoring, Hazard Analysis, Education and Training, Network Monitoring, Community Development, Case Studies

Skills you'll gain: Model Evaluation, Unsupervised Learning, Microsoft Azure, Machine Learning Methods, Data Validation, No-Code Development, Data Processing, Document Management, Cloud Services

Skills you'll gain: Portfolio Management, Responsible AI, Asset Management, Portfolio Risk, AI Enablement, Investment Management, Generative AI, AI Personalization, Financial Services, Artificial Intelligence, ChatGPT, Risk Management, Risk Analysis, Continuous Monitoring, Real Time Data, Correlation Analysis

Skills you'll gain: Real Estate, Risk Management, Property and Real Estate, Financial Analysis, Financial Acumen, Return On Investment, Economics, Construction Accounting, Market Dynamics, Investment Management, Market Data, Mortgage Loans, Investments, Market Trend, Market Analysis

Skills you'll gain: Construction, Construction Engineering, Civil Engineering, Building Services Engineering, HVAC, Transportation Operations, Electrical Systems, Construction Management, Sustainable Engineering, Sustainable Development, Emerging Technologies, Building Design, Architectural Design, Structural Analysis

Skills you'll gain: Authentications, OAuth, API Testing, Restful API, Application Programming Interface (API), JSON, Test Automation, Data Validation, Extensible Markup Language (XML), Mockups, Test Tools, Simple Object Access Protocol (SOAP), Virtualization, Debugging

Skills you'll gain: Social Justice, Community Organizing, Social Sciences, Cultural Diversity, Public Policies, World History, Political Sciences, Advocacy, Governance, Media and Communications