Skills you'll gain: Stakeholder Management, Agile Project Management, Stakeholder Engagement, Jira (Software), Sprint Retrospectives, Scrum (Software Development), Sprint Planning, User Story, Backlogs, Kanban Principles, Agile Product Development, Lean Methodologies, Agile Software Development, Agile Methodology, Team Management, Risk Management, Project Management Institute (PMI) Methodology, Prioritization, Azure DevOps, Test Planning

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, OS Process Management, Linux Administration, Network Administration, Data Storage, Systems Administration, Infrastructure as Code (IaC), YAML

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, User Requirements Documents, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving

Skills you'll gain: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Help Desk Support, Data Ethics, Network Troubleshooting, Telecommuting, Information Technology, Collaborative Software, Data Security, Artificial Intelligence

Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Network Planning And Design, Technical Design, Technical Services, System Implementation, System Configuration, Cloud Computing, User Provisioning, Data Storage, Solution Architecture, Cloud Applications, Cloud Management, Cloud Solutions, Cloud Security, Cloud Infrastructure, Cloud Services, Test Planning, Cloud Storage, Scalability

Skills you'll gain: Electrical Safety, Desktop Support, System Support, Technical Documentation, Problem Management, Debugging, Safety and Security, Technical Support, Hardware Troubleshooting

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Support, End User Training and Support, System Configuration, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance

Skills you'll gain: Cyber Threat Intelligence, Malware Protection, Personally Identifiable Information, Threat Detection, Threat Management, Cybersecurity, Cyber Attacks, Vulnerability Scanning, Information Privacy, Data Security, Security Awareness, Human Factors (Security), User Accounts

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries