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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • P

    Packt

    CompTIA A+ Core 1 (220-1201)

    Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Cloud Computing, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Mobile Security, Peripheral Devices, System Configuration, Wireless Networks, Data Storage

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Modern Web Development with TypeScript

    Skills you'll gain: TypeScript, Object Oriented Design, Node.JS, Role-Based Access Control (RBAC), Object Oriented Programming (OOP), Webpack, React Redux, Back-End Web Development, React.js, Full-Stack Web Development, Web Development, MongoDB, Front-End Web Development, Javascript, Application Programming Interface (API), Software Design Patterns, API Design, Programming Principles, Software Development, Debugging

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Legal Document Management

    Skills you'll gain: Legal Technology, Document Management, AI Product Strategy, Generative AI, AI Enablement, AI Workflows, Compliance Management, Contract Management, Prompt Engineering, Automation, Contract Review, Quality Assurance, Risk Analysis

    3.2
    Rating, 3.2 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Foundational Sustainability Skills & Competencies

    Skills you'll gain: Program Implementation, Plan Execution, Business Planning, Sustainability Reporting, Contract Management, Sustainable Development, Policy Development, Annual Reports, Goal Setting, Corporate Sustainability, Sustainable Business, Strategic Partnership, Interactive Learning, Project Planning, Peer Review, Report Writing, Business Reporting, Stakeholder Management, Change Management, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Complete Linux Training Course to Get Your Dream IT Job

    Skills you'll gain: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    Ultimate Graphic Design Course: Create 40 Practical Projects

    Skills you'll gain: Design Reviews, Packaging and Labeling, Marketing Materials, Social Media Content, Typography, Design Elements And Principles, Layout Design, Animations, Instagram, Branding, Advertising

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Data Collection and Root Cause Analysis

    Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Statistical Analysis, Process Analysis, Six Sigma Methodology, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Pareto Chart

    4.2
    Rating, 4.2 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Big Data Technologies and Applications

    Skills you'll gain: Big Data, Data Processing, Data Analysis, Analytics, Apache Spark, Data Storage Technologies, Apache Hadoop, Real Time Data, Data Infrastructure, Business Intelligence, Data Management, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Linux Troubleshooting Course with Real Life Examples

    Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Ubuntu, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Cloud Deployment

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth Clinical Essentials

    Skills you'll gain: Telehealth, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Evaluation, End User Training and Support, Patient Communication, Patient Safety

    4.9
    Rating, 4.9 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Arduino For Beginners - 2023 Complete Course

    Skills you'll gain: Basic Electrical Systems, Electronic Components, Electronics, Interactive Design, Display Devices, Robotics, Control Systems, Computer Programming, Technical Communication, Embedded Systems, Development Environment, Simulation and Simulation Software, Digital Communications, Debugging, Data Storage, Real Time Data

    4.7
    Rating, 4.7 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Program Financial Planning with ClickUp

    Skills you'll gain: Program Management, Project Planning, Innovation, Budget Management, Financial Planning, Diagram Design, Productivity Software, Agile Methodology, Strategic Planning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • CompTIA A+ Core 1 (220-1201): Packt
  • Modern Web Development with TypeScript: Edureka
  • GenAI for Legal Document Management: Coursera
  • Foundational Sustainability Skills & Competencies: Arizona State University
  • Complete Linux Training Course to Get Your Dream IT Job: Packt
  • Ultimate Graphic Design Course: Create 40 Practical Projects: Packt
  • Data Collection and Root Cause Analysis: SkillUp
  • Big Data Technologies and Applications: Coursera
  • Linux Troubleshooting Course with Real Life Examples: Packt
  • Telehealth Clinical Essentials: Duke University

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