Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Cloud Computing, General Networking, Network Troubleshooting, TCP/IP, Virtualization, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Mobile Security, Peripheral Devices, System Configuration, Wireless Networks, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: TypeScript, Object Oriented Design, Node.JS, Role-Based Access Control (RBAC), Object Oriented Programming (OOP), Webpack, React Redux, Back-End Web Development, React.js, Full-Stack Web Development, Web Development, MongoDB, Front-End Web Development, Javascript, Application Programming Interface (API), Software Design Patterns, API Design, Programming Principles, Software Development, Debugging
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Legal Technology, Document Management, AI Product Strategy, Generative AI, AI Enablement, AI Workflows, Compliance Management, Contract Management, Prompt Engineering, Automation, Contract Review, Quality Assurance, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Program Implementation, Plan Execution, Business Planning, Sustainability Reporting, Contract Management, Sustainable Development, Policy Development, Annual Reports, Goal Setting, Corporate Sustainability, Sustainable Business, Strategic Partnership, Interactive Learning, Project Planning, Peer Review, Report Writing, Business Reporting, Stakeholder Management, Change Management, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Linux, Linux Administration, Linux Commands, Linux Servers, Shell Script, Unix, Unix Shell, Systems Administration, Unix Commands, Command-Line Interface, Patch Management, Scripting Languages, Package and Software Management, Virtualization and Virtual Machines, File Systems, File Management, Data Storage, Security Controls, User Accounts, Authorization (Computing)
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Design Reviews, Packaging and Labeling, Marketing Materials, Social Media Content, Typography, Design Elements And Principles, Layout Design, Animations, Instagram, Branding, Advertising
Beginner · Course · 3 - 6 Months

Skills you'll gain: Root Cause Analysis, Correlation Analysis, Regression Analysis, Data Collection, Descriptive Statistics, Statistical Hypothesis Testing, Statistical Analysis, Process Analysis, Six Sigma Methodology, Lean Six Sigma, Data Analysis, Process Improvement, Statistical Inference, Pareto Chart
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Big Data, Data Processing, Data Analysis, Analytics, Apache Spark, Data Storage Technologies, Apache Hadoop, Real Time Data, Data Infrastructure, Business Intelligence, Data Management, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Unix Commands, Ubuntu, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Cloud Deployment
Beginner · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Patient Evaluation, End User Training and Support, Patient Communication, Patient Safety
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Basic Electrical Systems, Electronic Components, Electronics, Interactive Design, Display Devices, Robotics, Control Systems, Computer Programming, Technical Communication, Embedded Systems, Development Environment, Simulation and Simulation Software, Digital Communications, Debugging, Data Storage, Real Time Data
Beginner · Course · 3 - 6 Months

Skills you'll gain: Program Management, Project Planning, Innovation, Budget Management, Financial Planning, Diagram Design, Productivity Software, Agile Methodology, Strategic Planning
Intermediate · Guided Project · Less Than 2 Hours