
Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Proofreading, Business Writing, Document Management, Productivity Software, Microsoft Windows, Writing and Editing, Computer Literacy, Technical Documentation, Writing, Web Content, Editing, Report Writing, Business Communication, Collaborative Software, Collaboration, Web Content Accessibility Guidelines, Productivity
Beginner · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Skills you'll gain: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
Beginner · Course · 1 - 3 Months

Skills you'll gain: PHP (Scripting Language), MySQL, WordPress, Web Applications, Application Programming Interface (API), Web Development, Content Management Systems, Restful API, DevOps, Linux, Full-Stack Web Development, Data Store, Command-Line Interface, Back-End Web Development, Server Side, Secure Coding, Scripting, Database Management, SQL, Javascript
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Miro AI, Process Optimization, Process Improvement and Optimization, Productivity Software, Process Analysis, Business Workflow Analysis, Expense Management, Cost Management, Cost Benefit Analysis, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: LangChain, LLM Application, Prompt Engineering, Model Deployment, Large Language Modeling, OpenAI API, Application Programming Interface (API), Application Deployment, Retrieval-Augmented Generation, LangGraph, OpenAI, Containerization, CI/CD, Continuous Deployment, Postman API Platform, Artificial Intelligence, Continuous Integration, Amazon Web Services, Authentications, Performance Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programmable Logic Controllers, Performance Tuning
Advanced · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Document Management, Microsoft Windows, Productivity Software, Email Automation, Writing and Editing, Writing, Business Writing, Technical Documentation, Productivity, Collaborative Software, Web Content, Computer Literacy, Editing, Report Writing, Web Content Accessibility Guidelines, Collaboration, Business Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing
Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Power BI, Data Visualization, Interactive Data Visualization, Business Intelligence, Data-Driven Decision-Making, Data Analysis, Data Synthesis, Trend Analysis, Excel Formulas, Data Manipulation, Business Analytics, Data Management, Key Performance Indicators (KPIs), Data Quality
Beginner · Course · 1 - 3 Months