Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Minitab, Data Analysis, Statistical Hypothesis Testing, Regression Analysis, Descriptive Statistics, Statistical Analysis, Predictive Modeling, Statistical Modeling, Data-Driven Decision-Making, Exploratory Data Analysis, Statistical Methods, Statistical Inference
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft SQL Servers, Transact-SQL, SQL, Transaction Processing, Stored Procedure, Data Manipulation, Database Management, Query Languages, Relational Databases, Database Architecture and Administration, Databases, Data Integrity
Intermediate · Course · 3 - 6 Months

Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Creativity
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Business Analysis, Market Opportunities, Competitive Analysis, Stakeholder Analysis, Market Analysis, Case Studies, Feasibility Studies, Project Implementation, Solution Design, Value Propositions, Innovation, Business Strategy, Market Research
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Java Programming, Java, Object Oriented Programming (OOP), Object Oriented Design, Eclipse (Software), Computer Programming, Development Environment, Integrated Development Environments, Data Structures, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Business Research, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Strategic Decision-Making, Business Communication, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Responsive Web Design, User Interface and User Experience (UI/UX) Design, Digital Design, Web Design, Motion Graphics, Adobe XD, No-Code Development, Animations, Layout Design, Prototyping, Graphic Design, Augmented and Virtual Reality (AR/VR), Style Guides
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Business Modeling, Capital Markets, Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Warehousing, Data Management, Data Architecture, Database Design, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Management Reporting, Change Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media, Cloud Applications
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Culture Transformation, Innovation, Organizational Change, Business Transformation, Strategic Leadership, Strategic Planning, Business Communication, Change Management, Organizational Leadership, Organizational Strategy, Business Planning, Competitive Analysis, Business Writing, Leadership, Business Analysis, Program Implementation, Business Strategy, Presentations, Financial Analysis, Project Planning
Build toward a degree
Intermediate · Course · 1 - 3 Months