Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Data Structures, Development Environment, C++ (Programming Language), Debugging, Computational Thinking, Computer Programming, Data Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Applications, Application Development, Web Development, JavaScript Frameworks, OAuth, UI Components, Front-End Web Development, Authentications, React.js, Development Environment, Software Installation, Cascading Style Sheets (CSS)
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Entrepreneurship, Social Impact, Capital Budgeting, Entrepreneurial Finance, Investment Management, Investments, Due Diligence, Fundraising, Business Metrics, Key Performance Indicators (KPIs), Growth Strategies, Business Modeling, Capital Markets, Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud-Based Integration, Real Time Data, Data Pipelines, Apache Spark, Data Integration, Data Transformation, Data Wrangling, Data Analysis, Data Visualization, Data Management
Beginner · Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Web Components, Frontend Performance, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Web Analytics and SEO, Web Design and Development, Semantic Web, Browser Compatibility, Web Applications, Web Content, Responsive Web Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Code Review, AI Enablement, Integrated Development Environments, AI Workflows, Microsoft Visual Studio, Debugging, Development Environment, Vulnerability Scanning, Software Development, Web Applications, TypeScript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS SageMaker, Exploratory Data Analysis, Feature Engineering, Dashboard, Data Presentation, Model Evaluation, Data Visualization, Data Pipelines, Project Documentation, Solution Delivery, Amazon Web Services, Data Analysis, Data Integration, Cloud Development, Technical Documentation, Business Intelligence, Cloud Infrastructure, Technical Communication, Automation, Project Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Warehousing, Data Management, Data Architecture, Database Design, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Role-Based Access Control (RBAC), Continuous Monitoring, Query Languages
Intermediate · Course · 1 - 3 Months

Skills you'll gain: UI Components, Web Components, Responsive Web Design, Application Deployment, Database Management, Databases, Web Design and Development, JavaScript Frameworks, Web Development Tools, Authentications, Application Development, Email Automation, Restful API, Web Design, Front-End Web Development, OpenAI API, TypeScript, Payment Systems, Cascading Style Sheets (CSS), User Interface (UI)
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Hugging Face, LLM Application, LangChain, Large Language Modeling, OpenAI, Natural Language Processing, Generative AI Agents, ChatGPT, Responsible AI, Embeddings, Application Programming Interface (API), Text Mining, Restful API, Agentic systems, Open Source Technology, Data Preprocessing, MLOps (Machine Learning Operations), Python Programming, Model Evaluation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Business Communication, Communication, Professional Development, Professionalism, Emotional Intelligence, Adaptability, Sales, Job Analysis, Personal Attributes, Professional Networking, Presentations, Teamwork
Beginner · Course · 1 - 4 Weeks