Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Machine Learning, Natural Language Processing, Text Mining, Network Analysis, Analytics, Data Preprocessing, Unstructured Data, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Generative Adversarial Networks (GANs), Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Embeddings, Data Preprocessing, AI Personalization, Deep Learning, Model Evaluation, Transfer Learning, Model Deployment, Open Source Technology, Data Processing, Machine Learning, Data Cleansing, Data Visualization, Database Systems
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unreal Engine, Data Structures, 3D Assets, Game Design, 3D Modeling, Virtual Environment, Data Store, Video Game Development, Animation and Game Design, Visualization (Computer Graphics), Data Management, Object Oriented Programming (OOP), Scripting, Scalability, Event-Driven Programming, Software Design, Debugging, Performance Tuning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Mathematical Software, Scripting Languages, Scripting, Statistical Analysis, Software Installation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Pandas (Python Package), Pivot Tables And Charts, Data Manipulation, Data Import/Export, NumPy, Time Series Analysis and Forecasting, Business Reporting, Jupyter, Data Wrangling, Microsoft Excel, Data Transformation, Matplotlib, Data Analysis, Data Cleansing, Data Preprocessing, Analytics, Data Processing, Management Reporting, Business Analytics, Python Programming
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Rmarkdown, Plot (Graphics), Ggplot2, Statistical Visualization, Box Plots, Scatter Plots, Data Visualization, Histogram, Descriptive Statistics, Data Visualization Software, Graphing, R Programming, Data Science
Beginner · Course · 1 - 3 Months

Whizlabs
Skills you'll gain: AWS SageMaker, AWS Kinesis, Data Integration, Data Lakes, Business Intelligence, Apache Hive, Apache Spark, Amazon Web Services, Extract, Transform, Load, Big Data, Apache Hadoop, Real Time Data, Applied Machine Learning, Data Pipelines, Data Processing, Serverless Computing
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Brand Management, Customer Engagement, Event Planning, Marketing, Strategic Communication, Storytelling, Marketing Strategy and Techniques, E-Commerce, Sustainability Reporting, Global Marketing, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Contract Management, Digital Marketing, Corporate Strategy, Virtual Teams, Influencing, Blockchain, Game Theory, Cross Platform Development
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Crisis Management, Systems Thinking, Leadership, Strategic Communication, Resilience, Business Continuity, Communication Strategies, Risk Analysis, Systems Engineering, Complex Problem Solving, Decision Making, Organizational Change, Organizational Strategy, Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Online Advertising, Social Media Marketing, Digital Advertising, Lead Generation, Automation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Distributed Computing, Scalability, Performance Tuning, C++ (Programming Language), System Programming, Computer Architecture, Cross Platform Development, Hardware Architecture, Application Development, Algorithms, C (Programming Language), Development Environment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Retrieval-Augmented Generation, ChatGPT, Natural Language Processing, Generative AI Agents, Embeddings, Generative AI, Deep Learning
Intermediate · Course · 1 - 4 Weeks