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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • C

    Coursera

    Make Continuous Improvements with Retrospective Maps in Miro

    Skills you'll gain: Sprint Retrospectives, Miro AI, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Controls, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Getting Started with JIRA

    Skills you'll gain: Project Management Software, Release Management, Administration, User Interface (UI), System Configuration

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Computational and Graphical Models in Probability

    Skills you'll gain: Network Analysis, Statistical Modeling, Bayesian Network, R (Software), R Programming, Social Network Analysis, Simulations, Graph Theory, Statistical Analysis, Probability & Statistics, Markov Model, Probability Distribution, Data Visualization, Machine Learning, Statistical Hypothesis Testing

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    New Leader Essentials: Build Teams with 20 Skills

    Skills you'll gain: Supervision, Emotional Intelligence, Trustworthiness, Employee Coaching, Professionalism, Empathy & Emotional Intelligence, Leadership, Constructive Feedback, Coaching, Influencing, Accountability, Team Management, Initiative and Leadership, Delegation Skills, Rapport Building, Leadership and Management, Relationship Building, Team Building, Teamwork, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Production of concrete

    Skills you'll gain: Production Process, Manufacturing Operations, Construction Engineering, Plant Operations and Management, Construction, Manufacturing Processes, Laboratory Testing, Product Testing, Civil Engineering, Manufacturing Standards, Materials science, Analytical Testing, Technical Standard

    Advanced · Course · 1 - 4 Weeks

  • P

    Packt

    Master C# and SQL by Building Applications

    Skills you'll gain: Microsoft SQL Servers, Stored Procedure, Database Management, SQL, Database Development, C# (Programming Language), Application Development, Development Environment, Microsoft Visual Studio, User Interface (UI), Data Access, Email Automation, Document Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    SwiftUI - The Complete iOS 17 Reference Library of Code

    Skills you'll gain: Swift Programming, Apple Xcode, Apple iOS, iOS Development, Apple software proficiency, Application Development, Cross Platform Development, Mobile Development, UI Components, Mobile Development Tools, Animations, Object Oriented Programming (OOP), Programming Principles, Data Storage, Cloud Storage, Application Deployment, Responsive Web Design, User Interface (UI), Development Environment, Integrated Development Environments

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Blender Foundations and Asset Management

    Skills you'll gain: 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment, File Management, Generative AI

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    AI Agent Orchestration and Scaling

    Skills you'll gain: AI Orchestration, Model Deployment, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, AI Security, Artificial Intelligence, Prompt Engineering, Generative AI, Product Support, OpenAI API, Retrieval-Augmented Generation

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Configuration Management and Infrastructure as Code

    Skills you'll gain: AWS CloudFormation, Infrastructure as Code (IaC), Amazon Web Services, Cloud Infrastructure, Configuration Management, IT Automation, Patch Management, Cloud Security, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Introduction to Long Short Term Memory (LSTM) Training

    Skills you'll gain: Recurrent Neural Networks (RNNs), Keras (Neural Network Library), Time Series Analysis and Forecasting, PyTorch (Machine Learning Library), Natural Language Processing, Tensorflow, Deep Learning, Artificial Neural Networks, Applied Machine Learning, Data Preprocessing

    2.5
    Rating, 2.5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Introduction to Wholesaling

    Skills you'll gain: Wholesaling, Target Market, Market Opportunities, Sales Management, Growth Strategies, Business Strategies, Sales Strategy, New Business Development, Operational Efficiency, Business Operations, Operations Management, Business Modeling, Marketing

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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1…457458459…559

In summary, here are 10 of our most popular customer experience courses

  • Make Continuous Improvements with Retrospective Maps in Miro: Coursera
  • Getting Started with JIRA: Packt
  • Computational and Graphical Models in Probability: Johns Hopkins University
  • New Leader Essentials: Build Teams with 20 Skills: Starweaver
  • Production of concrete: L&T EduTech
  • Master C# and SQL by Building Applications: Packt
  • SwiftUI - The Complete iOS 17 Reference Library of Code: Packt
  • Blender Foundations and Asset Management: Packt
  • AI Agent Orchestration and Scaling: Edureka
  • AWS: Configuration Management and Infrastructure as Code: Whizlabs

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