Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Endpoint Detection and Response, Distributed Denial-Of-Service (DDoS) Attacks, Threat Management, Anomaly Detection, Continuous Monitoring, System Monitoring, Virtual Machines, Network Security, Event Monitoring, Network Monitoring, Network Analysis

Skills you'll gain: Presentations, Proposal Development, Value Propositions, Sales Presentations, Solution Sales Engineering, Collaborative Software, Collaboration, Meeting Facilitation, Drive Engagement

Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Application Development, Development Environment, Data Structures, Database Application, User Interface (UI), Prompt Engineering, Generative AI

Skills you'll gain: Business Modeling, Value Propositions, Business Planning, Customer Analysis, Target Market, User Research, Marketing, Financial Management, Marketing Strategies, Entrepreneurship, Customer Acquisition Management, Business Strategies, Email Marketing, Social Media Marketing, Interviewing Skills, Product Development, Search Engine Optimization

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Penetration Testing, Open Web Application Security Project (OWASP), TCP/IP, Network Protocols, Vulnerability Assessments, Cyber Security Assessment, Windows PowerShell, Active Directory, Network Security, Network Analysis, Microsoft Windows, Wireless Networks, Scripting, Virtual Environment

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Border Gateway Protocol, Network Performance Management, Network Routing, Wireless Networks, Network Administration, Network Infrastructure, Local Area Networks, Event Monitoring, Network Switches, Network Troubleshooting, Network Protocols, Network Routers, TCP/IP, Network Architecture, Network Security

Skills you'll gain: Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Organizational Effectiveness, Entrepreneurship, Action Oriented, Business Leadership, Innovation, Analysis

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Docker (Software), ChatGPT, OpenAI, Software Development Tools, Development Environment, GitHub, Integrated Development Environments, Generative AI, Git (Version Control System), Artificial Intelligence, Debugging

Skills you'll gain: Cloud Management, Cost Management, Financial Management, Budgeting, Cost Reduction, Cloud Computing, Expense Management, Billing, Virtual Machines, Financial Analysis, Account Management, Resource Utilization

Skills you'll gain: Emotional Intelligence, Empathy, Self-Awareness, Personal Development, Mindfulness, Compassion, Composure, Cognitive flexibility, Stress Management, Creativity, Critical Thinking, Resilience, Adaptability, Decision Making