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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    I

    IE Business School

    The "What" of the Marketing Strategy

    Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Web Scraping Tutorial with Scrapy and Python for Beginners

    Skills you'll gain: Web Scraping, Extensible Markup Language (XML), Data Processing, Cascading Style Sheets (CSS), JSON, Data Capture, Application Programming Interface (API), MongoDB, Data Storage, Hypertext Markup Language (HTML)

    Beginner · Course · 3 - 6 Months

  • P

    Packt

    Podman for the Absolute Beginners - Hands-On DevOps

    Skills you'll gain: Data Persistence, Docker (Software), Command-Line Interface, Data Storage, DevOps, Development Environment, Application Deployment, General Networking, Software Installation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Kafka Integration with Storm, Spark, Flume, and Security

    Skills you'll gain: Apache Kafka, Apache Spark, Data Pipelines, Distributed Computing, Real Time Data, Data Integration, Apache Hadoop, Security Controls, Configuration Management, Data Processing, Performance Tuning, Encryption, Authorization (Computing), Authentications

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Next.js 14 from Scratch

    Skills you'll gain: Node.JS, JavaScript Frameworks, Restful API, Application Programming Interface (API), React.js, Authentications, OAuth, Server Side, Back-End Web Development, Databases, Cloud Hosting, User Interface (UI), Application Deployment

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Data Management and Backups

    Skills you'll gain: Amazon S3, Cloud Storage, Data Management, Data Storage Technologies, Data Storage, Network Troubleshooting, Disaster Recovery

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Static Website Hosting and Cross-Region Replication

    Skills you'll gain: Disaster Recovery, Amazon Web Services, Amazon S3, Cloud Hosting, Cloud Storage, Infrastructure As A Service (IaaS), Public Cloud

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Product Recommender System: OpenAI Text Embedding

    Skills you'll gain: Embeddings, AI Personalization, OpenAI API, Data Analysis, Generative AI, Exploratory Data Analysis, OpenAI, Data Manipulation, Data Visualization, Data Preprocessing, Python Programming, Dimensionality Reduction

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Premiere Pro Pt. 3 — Audio, Color & Exporting

    Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Data Import/Export, Multimedia, Cinematography, Music, Editing, Quality Assurance

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Core WordPress Development Concepts

    Skills you'll gain: WordPress, Development Environment, Content Management Systems, Data Management, PHP (Scripting Language), Database Development, Information Architecture, Application Security, Data Validation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Large-Scale Database Systems

    Skills you'll gain: Data Warehousing, Apache Hadoop, Distributed Computing, Scalability, Transaction Processing, Database Design, Database Management Systems, Database Systems, Data Architecture, Relational Databases, Database Management, Database Architecture and Administration, Cloud Computing, Query Languages, Big Data, Databases, Data Processing, Machine Learning, SQL, Data Access

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    Wireframes in Miro: Exploring New Ideas

    Skills you'll gain: Wireframing, User Experience Design, User Interface (UI), Mockups, Information Architecture, Miro AI, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • The "What" of the Marketing Strategy: IE Business School
  • Web Scraping Tutorial with Scrapy and Python for Beginners: Packt
  • Podman for the Absolute Beginners - Hands-On DevOps: Packt
  • Kafka Integration with Storm, Spark, Flume, and Security: LearnKartS
  • Next.js 14 from Scratch: Packt
  • AWS: Data Management and Backups: Whizlabs
  • Static Website Hosting and Cross-Region Replication : Coursera
  • Product Recommender System: OpenAI Text Embedding : Coursera
  • Premiere Pro Pt. 3 — Audio, Color & Exporting: Skillshare
  • Core WordPress Development Concepts: Packt

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