Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Photography, Storytelling, Photo/Video Production and Technology, Design Elements And Principles, Creativity
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Cleansing, Data Wrangling, Data Integration, Data Capture, Data Preprocessing, Data Literacy, Data Quality, Data Transformation, Data Management, Data Collection, Web Scraping, Data Import/Export, Data Access, Information Management, Metadata Management, Unstructured Data
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Applied Machine Learning, Data Science, Python Programming, Scikit Learn (Machine Learning Library), NumPy, Computational Thinking, Machine Learning Algorithms, Pandas (Python Package), Data Preprocessing, Data Analysis, Exploratory Data Analysis, Programming Principles, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, Photo/Video Production and Technology, Post-Production, Motion Graphics, Video Production, File Management, Storytelling, Content Creation, Apple software proficiency, Timelines
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, AI Security, Amazon Web Services, Data Ethics, Generative AI, AWS SageMaker, Cloud Security, MLOps (Machine Learning Operations), Data Security, Data Governance, Artificial Intelligence, Encryption, Public Cloud, General Data Protection Regulation (GDPR)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Multimodal Prompts, OpenAI API, ChatGPT, JSON, Large Language Modeling, Python Programming, Text Mining, Data Validation, Unstructured Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Pipelines, Big Data, Data Lakes, Microsoft Azure, Data Processing, Extract, Transform, Load, Data Integration, Cloud Management, Cloud Services
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Constructive Feedback, 3D Assets, Cooperation, Autodesk Maya, Contract Negotiation, Entrepreneurship, Animations, Animation and Game Design, Growth Strategies, Invoicing, Collaboration, 3D Modeling, Professional Development, Professionalism, Goal Setting, Stress Management, Rapport Building, Planning, Customer Acquisition Management, LinkedIn
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Management Reporting, Change Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Vision, Applied Machine Learning, Digital Signal Processing
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Scraping, Extensible Markup Language (XML), Data Processing, Cascading Style Sheets (CSS), JSON, Data Capture, Application Programming Interface (API), MongoDB, Data Storage, Hypertext Markup Language (HTML)
Beginner · Course · 3 - 6 Months