Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

LearnKartS
Skills you'll gain: Salesforce, Web Components, Application Design, Application Development, No-Code Development, UI Components, Cloud Applications, User Interface (UI)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Embeddings, Natural Language Processing, Keras (Neural Network Library), Generative AI, Convolutional Neural Networks, Transfer Learning, Recurrent Neural Networks (RNNs), Model Evaluation, Image Analysis, Artificial Neural Networks, Text Mining, Computer Vision, Data Preprocessing, Tensorflow, Deep Learning, Model Deployment, Applied Machine Learning, Google Cloud Platform, Jupyter, Matplotlib
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Presentations, Professional Development, Emotional Intelligence, Public Speaking, Personal Development, Productivity, Professional Networking, Branding, Adaptability, Business Planning, Problem Solving, Project Management, Goal Setting, Contract Management
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Professional Development, Cultural Diversity, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Matplotlib, Applied Machine Learning, Data Visualization, Supervised Learning, Statistics, Data Preprocessing
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Collaborative Software, Enterprise Application Management, Data Management, Identity and Access Management, Google Cloud Platform, Scheduling, Customer Support, Administration, Management Reporting, Data Storytelling, Data Sharing, Data Access, Auditing
Intermediate · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: AI Personalization, Artificial Intelligence, Governance, Data Governance, Emerging Technologies, Automation, Cognitive flexibility, Augmented and Virtual Reality (AR/VR), Advanced Analytics, Innovation, Robotic Process Automation, Law, Regulation, and Compliance, Ethical Standards And Conduct, Predictive Analytics, Performance Appraisal, Decision Making, Consumer Behaviour, Product Roadmaps, Investment Management, Private Cloud
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Game Design, Python Programming, Programming Principles, Event-Driven Programming, Computer Programming, Data Storage, Computer Science
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: PL/SQL, Oracle Databases, SQL, Stored Procedure, Data Access, Database Design, Programming Principles, Debugging, Relational Databases, Maintainability
Mixed · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Generative AI, Software Development Tools, Code Review, Application Development, Computer Programming Tools, Prompt Engineering, Maintainability, Integrated Development Environments, Software Quality (SQA/SQC), Artificial Intelligence, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Deployment, Amazon CloudWatch, Serverless Computing, Scalability, Performance Tuning, Event-Driven Programming, Application Performance Management, Capacity Management, Event Monitoring
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Design and Development, Web Development, Cloud Deployment, Web Development Tools, Application Deployment, Cloud Hosting, Web Content, Rust (Programming Language), Content Management, Cloud Computing, Linux, Software Installation
Beginner · Guided Project · Less Than 2 Hours