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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    C

    Coursera

    Learn to Code: Fun with C#

    Skills you'll gain: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Windows Admin Center

    Skills you'll gain: Operating System Administration, User Accounts, Cloud Management, Security Controls, File Management, UI Components

    Intermediate · Course · 1 - 3 Months

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    Packt

    Scrum Advanced - Software Development and Program Management

    Skills you'll gain: Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Planning, Sprint Retrospectives, Scalability, Coordinating, Program Management, Stakeholder Engagement, Influencing

    Intermediate · Course · 1 - 4 Weeks

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    New York Institute of Finance

    공급망금융의 주요 성공 요소

    Skills you'll gain: Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Financial Analysis, Technology Solutions

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Building Realtime Pipelines in Cloud Data Fusion

    Skills you'll gain: Cloud-Based Integration, Real Time Data, Data Pipelines, Apache Spark, Data Integration, Data Transformation, Data Wrangling, Data Analysis, Data Visualization, Data Management

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
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    EDUCBA

    XML Practical - Web Service Parsing XML API

    Skills you'll gain: Extensible Markup Language (XML), Android Development, Mobile Development, Real Time Data, Data Integration, UI Components, User Interface (UI), Java Programming

    4.6
    Rating, 4.6 out of 5 stars
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    16 reviews

    Mixed · Course · 1 - 4 Weeks

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    Edureka

    Protecting and Managing APIs

    Skills you'll gain: API Gateway, Authentications, Application Programming Interface (API), OAuth, API Design, Cloud API, Authorization (Computing), Secure Coding, API Testing, Restful API, Threat Modeling, Application Security, Data Security, Distributed Denial-Of-Service (DDoS) Attacks, Identity and Access Management, Encryption, Prometheus (Software), Flask (Web Framework), Grafana, Python Programming

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Complete SAS Guide - Learn SAS and Become a Data Ninja

    Skills you'll gain: SAS (Software), Data Import/Export, Data Manipulation, Predictive Modeling, Statistical Analysis, SQL, Logistic Regression, Regression Analysis, R (Software), Data Analysis, Pandas (Python Package), Excel Macros, Statistical Hypothesis Testing, Software Installation, Data Cleansing, System Configuration

    Beginner · Course · 3 - 6 Months

  • C

    Coursera

    Zielsetzung für eine Facebook Werbekampagne

    Skills you'll gain: Facebook, Social Media, Social Media Marketing, Social Media Campaigns, Marketing Budgets, Advertising Campaigns, Social Media Content, Social Media Strategy, Digital Advertising, Marketing, Customer Engagement

    Intermediate · Guided Project · Less Than 2 Hours

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    Coursera

    GenAI for Writing and Auditing VBA Macros in Finance

    Skills you'll gain: Excel Macros, Financial Modeling, Prompt Engineering, Financial Forecasting, Generative AI, Automation, Process Optimization, Microsoft Excel, Excel Formulas, Financial Acumen, Simulation and Simulation Software, Visual Basic (Programming Language), Financial Reporting, Financial Planning, Code Review

    Intermediate · Course · 1 - 4 Weeks

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    Northeastern University

    Machine Learning with Small Data Part 1

    Skills you'll gain: Transfer Learning, Small Data, Deep Learning, Applied Machine Learning, PyTorch (Machine Learning Library), Data Preprocessing, Unsupervised Learning, Machine Learning, Generative AI, Data Synthesis, Supervised Learning, Model Evaluation

    Mixed · Course · 1 - 3 Months

  • Status: New
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    U

    University of Maryland, College Park

    AI-Augmented Procurement in Government

    Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…472473474…554

In summary, here are 10 of our most popular customer experience courses

  • Learn to Code: Fun with C#: Coursera
  • Windows Admin Center: Packt
  • Scrum Advanced - Software Development and Program Management: Packt
  • 공급망금융의 주요 성공 요소: New York Institute of Finance
  • Building Realtime Pipelines in Cloud Data Fusion: Google Cloud
  • XML Practical - Web Service Parsing XML API: EDUCBA
  • Protecting and Managing APIs: Edureka
  • Complete SAS Guide - Learn SAS and Become a Data Ninja: Packt
  • Zielsetzung für eine Facebook Werbekampagne: Coursera
  • GenAI for Writing and Auditing VBA Macros in Finance: Coursera

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