Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Network Administration, Security Controls, Safety and Security, Computer Security, General Networking
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Terraform, Data Validation, Infrastructure as Code (IaC), Acceptance Testing, Google Cloud Platform, Security Controls
Intermediate · Project · Less Than 2 Hours

Edureka
Skills you'll gain: Cloud Deployment
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Amazon Redshift, SQL, Identity and Access Management, Query Languages, Google Cloud Platform, Database Design, Database Management, Data Import/Export, Extract, Transform, Load, Data Warehousing, Data Integration, Data Architecture, Data Modeling
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud-Based Integration, Cloud Applications, Middleware, Integration Testing, Application Design, Data Integration, Cloud Computing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Cucumber (Software), Selenium (Software), Apache Maven, Java, Object Oriented Programming (OOP), Issue Tracking, Gherkin (Scripting Language), Test Automation, Behavior-Driven Development, Test Execution Engine, Test Case, Debugging, Integration Testing, Data Structures
Intermediate · Course · 1 - 3 Months

Skills you'll gain: TCP/IP, Network Protocols, Application Programming Interface (API), Ajax, Web Development, General Networking, Web Applications, Javascript, Scalability, Event-Driven Programming, Server Side, Real Time Data, Network Analysis
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Global Marketing, Consumer Behaviour, Marketing Management, Marketing, Target Market, Cultural Sensitivity, Brand Management, Marketing Strategies, Innovation, Cultural Diversity, Demography
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Cultural Diversity, Intercultural Competence, Global Marketing, Stakeholder Management, Stakeholder Analysis, Brand Awareness, Consumer Behaviour, Decision Making, Case Studies
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Database Management, Apache Hadoop, Query Languages, Big Data, Databases, SQL, Data Access, Distributed Computing, Performance Tuning, Data Processing, Data Integrity, Authorization (Computing), Data Storage Technologies, File Systems, Algorithms
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Climate Change Mitigation, International Relations, Sustainable Development, Climate Change Adaptation, Consumer Behaviour, Environmental Policy, Pollution Prevention, Sustainable Technologies, Economics, Corporate Sustainability, Energy and Utilities, Governance, Environmental Regulations, Community Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Photography, Photo/Video Production and Technology, Personal Development, Ethical Standards And Conduct, Persistence, Resilience, Overcoming Obstacles, Decision Making, Storytelling, Adaptability, Interpersonal Communications, Aesthetics, Patience, Creativity
Beginner · Course · 1 - 3 Months