• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • G

    Google Cloud

    Work with Gemini Models in BigQuery - Deutsch

    Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    JavaScript Masterclass - Zero To Job Ready With 10 Projects

    Skills you'll gain: Webpack, JavaScript Frameworks, Object Oriented Programming (OOP), Full-Stack Web Development, JSON, Web Development Tools, Javascript, Event-Driven Programming, HTML and CSS, Application Programming Interface (API), Application Deployment, Application Development, Programming Principles, Web Development, Web Applications, Scripting, Browser Compatibility, GitHub, Debugging, User Interface (UI) Design

    Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    Harnessing Open Source LLMs and ChatGPT with Minimal Code

    Skills you'll gain: ChatGPT, OpenAI API, Model Deployment, LLM Application, Tool Calling, Large Language Modeling, Prompt Engineering, Application Programming Interface (API), No-Code Development, Python Programming, Software Installation, Open Source Technology, Development Environment, Data Science

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrimba

    Build a Hometown Homepage with HTML and CSS

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Web Design, Hypertext Markup Language (HTML), Front-End Web Development, User Interface (UI) Design, Semantic Web, Typography

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Complete Guide to Unit Testing in .NET Core (NUnit & xUnit)

    Skills you'll gain: Test Tools, Development Testing, Test Case, .NET Framework, Test Automation, Integration Testing, Microsoft Visual Studio, Debugging, C# (Programming Language), Mockups

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Configuring MongoDB Atlas with BigQuery Dataflow Templates

    Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration, Data Migration, Data Analysis

    Intermediate · Project · Less Than 2 Hours

  • P

    Packt

    Practical Cyber Hacking Skills for Beginners

    Skills you'll gain: Cybersecurity, Cyber Security Assessment, Incident Response, Firewall, Vulnerability Scanning, Network Protocols, Brute-force attacks, Vulnerability Assessments, Malware Protection, Virtualization and Virtual Machines, Linux Commands

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    MathWorks

    Creating Custom Apps in MATLAB

    Skills you'll gain: User Interface and User Experience (UI/UX) Design, Data Sharing

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    كيفية استخدام التطبيق كونستانت كونتاكت

    Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Direct Marketing, Analysis, Customer Communications Management, Customer Relationship Management, User Accounts, Account Management

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Consultative Mastery and Negotiation in Complex Sales

    Skills you'll gain: Consultative Selling, Account Strategy, Account Management, Solution Selling, Sales, Sales Strategy, Negotiation, Contract Negotiation, Enterprise Sales, B2B Sales, Price Negotiation, Sales Pipelines, Business Ethics, Conflict Management, Overcoming Objections, AI Personalization, Value Propositions, Stakeholder Management, Proposal Development, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Advanced Cypress Testing

    Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Test Tools, Regression Testing, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Linux Networking - Basics and Beyond: Unit 2

    Skills you'll gain: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Infrastructure, TCP/IP, Network Administration, Ubuntu, Red Hat Enterprise Linux, Servers, System Configuration, Command-Line Interface, YAML

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…478479480…554

In summary, here are 10 of our most popular customer experience courses

  • Work with Gemini Models in BigQuery - Deutsch: Google Cloud
  • JavaScript Masterclass - Zero To Job Ready With 10 Projects: Packt
  • Harnessing Open Source LLMs and ChatGPT with Minimal Code: Packt
  • Build a Hometown Homepage with HTML and CSS: Scrimba
  • Complete Guide to Unit Testing in .NET Core (NUnit & xUnit): Packt
  • Configuring MongoDB Atlas with BigQuery Dataflow Templates: Google Cloud
  • Practical Cyber Hacking Skills for Beginners: Packt
  • Creating Custom Apps in MATLAB: MathWorks
  • كيفية استخدام التطبيق كونستانت كونتاكت: Coursera
  • Consultative Mastery and Negotiation in Complex Sales: LearnQuest

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok