Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Google Cloud
Skills you'll gain: Google Gemini, Generative AI, Google Cloud Platform, SQL, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Predictive Modeling, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Webpack, JavaScript Frameworks, Object Oriented Programming (OOP), Full-Stack Web Development, JSON, Web Development Tools, Javascript, Event-Driven Programming, HTML and CSS, Application Programming Interface (API), Application Deployment, Application Development, Programming Principles, Web Development, Web Applications, Scripting, Browser Compatibility, GitHub, Debugging, User Interface (UI) Design
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ChatGPT, OpenAI API, Model Deployment, LLM Application, Tool Calling, Large Language Modeling, Prompt Engineering, Application Programming Interface (API), No-Code Development, Python Programming, Software Installation, Open Source Technology, Development Environment, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Web Design, Hypertext Markup Language (HTML), Front-End Web Development, User Interface (UI) Design, Semantic Web, Typography
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Test Tools, Development Testing, Test Case, .NET Framework, Test Automation, Integration Testing, Microsoft Visual Studio, Debugging, C# (Programming Language), Mockups
Beginner · Course · 1 - 3 Months

Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration, Data Migration, Data Analysis
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Cybersecurity, Cyber Security Assessment, Incident Response, Firewall, Vulnerability Scanning, Network Protocols, Brute-force attacks, Vulnerability Assessments, Malware Protection, Virtualization and Virtual Machines, Linux Commands
Beginner · Course · 1 - 3 Months

MathWorks
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Data Sharing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Marketing Analytics, Customer Engagement, Direct Marketing, Analysis, Customer Communications Management, Customer Relationship Management, User Accounts, Account Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Consultative Selling, Account Strategy, Account Management, Solution Selling, Sales, Sales Strategy, Negotiation, Contract Negotiation, Enterprise Sales, B2B Sales, Price Negotiation, Sales Pipelines, Business Ethics, Conflict Management, Overcoming Objections, AI Personalization, Value Propositions, Stakeholder Management, Proposal Development, Competitive Analysis
Beginner · Course · 1 - 4 Weeks
Coursera
Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Test Tools, Regression Testing, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Infrastructure, TCP/IP, Network Administration, Ubuntu, Red Hat Enterprise Linux, Servers, System Configuration, Command-Line Interface, YAML
Intermediate · Course · 1 - 4 Weeks