• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Unity Game Development: Intermediate to Advanced

    Skills you'll gain: Unity Engine, UI Components, User Interface (UI), Responsive Web Design, User Interface (UI) Design, Object Oriented Programming (OOP), Game Design, Scripting, Video Game Development, C# (Programming Language), Animations, Interactive Design, Usability, Debugging

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    The Typescript You Need for ReactJS with Projects

    Skills you'll gain: TypeScript, UI Components, React.js, Web Applications, Front-End Web Development, Javascript, Programming Principles, Data Management, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Basics of Chatbots with Machine Learning & Python

    Skills you'll gain: Natural Language Processing, Python Programming, Text Mining, Artificial Intelligence, Data Preprocessing, Machine Learning, Applied Machine Learning, Data Collection, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Learn Unity Game Development - Build Six Games with Unity

    Skills you'll gain: Unity Engine, User Interface (UI), Game Design, Android (Operating System), C# (Programming Language), 3D Assets, Video Game Development, Application Deployment, Virtual Environment, Augmented and Virtual Reality (AR/VR), Software Installation, Development Environment, Animations

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Salesforce Integration With External Systems Part 2

    Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, OAuth, Restful API, Test Tools, No-Code Development, Workflow Management, Data Integration

    Advanced · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    Board Infinity

    Power Platform Integration with Azure & Custom APIs

    Skills you'll gain: Power Apps Component Framework, Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Azure DevOps, Microsoft Copilot, Application Deployment, User Interface and User Experience (UI/UX) Design, Postman API Platform, Microsoft Azure, Mobile Development, CI/CD, Application Programming Interface (API), TypeScript

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    AZ-900 Microsoft Azure Fundamentals Exam Quick Prep

    Skills you'll gain: Zero Trust Network Access, Cloud Computing Architecture, Serverless Computing, Data Governance, Cloud Management, Virtual Networking, Identity and Access Management, Role-Based Access Control (RBAC)

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Coursera

    Databricks Mosaic AI

    Skills you'll gain: AI Workflows, AI Enablement, Databricks, Scalability, AI Orchestration, Workflow Management, MLOps (Machine Learning Operations), Strategic Thinking, Responsible AI, Model Deployment, Business Strategy, Automation, Real Time Data

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Créer des pipelines de flux de données sur Google Cloud

    Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Real Time Data, Google Cloud Platform, Data Integration, Data Processing, Extract, Transform, Load, Big Data, Data Transformation, Analytics, Data Storage

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    AI Business School

    Practical AI and prompting for marketing professionals

    Skills you'll gain: Prompt Engineering, Generative AI, Project Design, Training Programs, AI Enablement, Artificial Intelligence, Brainstorming, Marketing Analytics, Personalized Service, Content Creation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Foundations and Core Services

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Amazon S3, Cloud Computing, Public Cloud, Cloud Storage, Data Storage Technologies, Cloud Infrastructure, Data Storage, Identity and Access Management, User Accounts, Cloud Security, Solution Architecture

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Getting started with the Vertex AI Gemini 1.5 Pro Model

    Skills you'll gain: Google Gemini, Generative AI, Multimodal Prompts, Google Cloud Platform, Image Analysis, Analysis, Unstructured Data, Data Analysis

    Beginner · Project · Less Than 2 Hours

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…480481482…554

In summary, here are 10 of our most popular customer experience courses

  • Unity Game Development: Intermediate to Advanced: EDUCBA
  • The Typescript You Need for ReactJS with Projects: Packt
  • Basics of Chatbots with Machine Learning & Python: Packt
  • Learn Unity Game Development - Build Six Games with Unity: Packt
  • Salesforce Integration With External Systems Part 2: Packt
  • Power Platform Integration with Azure & Custom APIs: Board Infinity
  • AZ-900 Microsoft Azure Fundamentals Exam Quick Prep: Packt
  • Databricks Mosaic AI: Coursera
  • Créer des pipelines de flux de données sur Google Cloud: Google Cloud
  • Practical AI and prompting for marketing professionals: AI Business School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok