Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Adaptability, Leadership Development, Leadership, Performance Measurement, Team Leadership, Organizational Leadership, Leadership and Management, Strategic Leadership, Communication, Business Metrics, Team Motivation, Team Building, Growth Mindedness, Professional Development, Human Resource Strategy, Business, Decision Making
Beginner · Course · 1 - 3 Months
Skills you'll gain: Threat Modeling, Responsible AI, Cyber Threat Intelligence, Cyber Security Strategy, Data Ethics, Threat Detection, Cyber Risk, Application Security, Vulnerability Assessments, Data Security, Incident Response, Tensorflow
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Animation and Game Design, 3D Assets, Video Production, Virtual Environment, Cinematography, Storytelling, Augmented and Virtual Reality (AR/VR), Motion Graphics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Computer Networking, Network Routers, General Networking, TCP/IP, Networking Hardware, Network Troubleshooting, Network Switches, Local Area Networks, Network Infrastructure, Network Protocols, Network Performance Management, Network Model, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Validation, Data Cleansing, Alteryx, Data Quality, Microsoft Excel, Data Integrity, Data Integration, Data Import/Export, Data Loss Prevention, Anomaly Detection
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Target Audience, Social Media, Social Media Marketing, Social Media Campaigns, Social Media Content, Advertising, Online Advertising, Customer Insights, Business Development, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Authentications, Salesforce, Salesforce Development, Application Programming Interface (API), Systems Integration, Software Documentation, Postman API Platform, OAuth, Restful API, Test Tools, No-Code Development, Workflow Management, Data Integration
Advanced · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, MLOps (Machine Learning Operations), Continuous Deployment, R Programming, Dashboard, Health Informatics, Applied Machine Learning, Continuous Monitoring, Predictive Modeling, Docker (Software), Application Programming Interface (API)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Employee Performance Management, Performance Management, Human Resource Strategy, Human Capital, Human Resources, Workforce Development, Talent Management, Organizational Strategy, Employee Retention, Case Studies, Competitive Analysis, Organizational Effectiveness, Business Strategies, Analysis
Mixed · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Design and Development, Web Development, Cloud Deployment, Web Development Tools, Application Deployment, Cloud Hosting, Web Content, Rust (Programming Language), Content Management, Cloud Computing, Linux, Software Installation
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Sales Presentation, Lead Generation, Prospecting and Qualification, Sales Strategy, Sales Process, Target Audience, Phone Sales, Customer Analysis, Customer Relationship Management (CRM) Software, Social Media Marketing, Communication Strategies, Personalized Service, Email Automation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Network Security, Cloud Security, Application Security, OSI Models, Cryptography, Encryption, Endpoint Security, Firewall, Malware Protection, Wireless Networks, Network Protocols, Public Key Infrastructure, Data Integrity, Virtualization
Intermediate · Course · 1 - 4 Weeks