Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: Apache Hadoop, File Systems, Big Data, Data Infrastructure, Java, Data Structures, File Management, Systems Architecture, Data Processing, Distributed Computing, Data Storage, Development Environment, Scalability
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Prioritization, Business Process, Stakeholder Management, Scope Management, Risk Management, Change Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Shiny (R Package), FinTech, Financial Market, Financial Forecasting, Asset Management, Financial Analysis, Artificial Intelligence, Web Applications, Portfolio Management, Predictive Modeling, Time Series Analysis and Forecasting, Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Looker (Software), Load Balancing, Dataflow, Kubernetes, Network Architecture, Data Migration, Data Infrastructure, Network Troubleshooting, Cloud Security, Network Monitoring, Cloud Applications, Virtual Networking, Cloud Storage, Cloud Infrastructure, Cloud Computing, Infrastructure as Code (IaC), Scalability, Key Management
Advanced · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, User Interface (UI), User Interface (UI) Design, Debugging, Data Persistence, Data Management, Programming Principles, Application Programming Interface (API), Data Storage, Authentications
Beginner · Course · 1 - 4 Weeks


University of California San Diego
Skills you'll gain: Climate Change Mitigation, International Relations, Sustainable Development, Climate Change Adaptation, Consumer Behaviour, Environmental Policy, Pollution Prevention, Sustainable Technologies, Economics, Corporate Sustainability, Energy and Utilities, Governance, Environmental Regulations, Community Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)
Intermediate · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Stakeholder Communications, Customer Insights, Product Management, Product Improvement, New Product Development, Product Lifecycle Management, Product Roadmaps, Innovation, Agile Methodology, Business Analytics, Data-Driven Decision-Making, Product Testing, Lean Methodologies, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Event Monitoring, System Configuration, Linux Servers, Virtual Machines, TCP/IP, Security Controls, Apache, Windows Servers, Software Installation, MySQL
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Command-Line Interface, Unix Commands, Remote Access Systems, Linux Commands, System Configuration, Computer Hardware, Networking Hardware, Embedded Systems, Python Programming, Operating Systems, File Management, Peripheral Devices, Software Installation
Beginner · Course · 3 - 6 Months

Pearson
Skills you'll gain: C and C++, C++ (Programming Language), Object Oriented Programming (OOP), System Programming
Intermediate · Course · 1 - 4 Weeks