Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

University of California San Diego
Skills you'll gain: Climate Change Mitigation, International Relations, Sustainable Development, Climate Change Adaptation, Consumer Behaviour, Environmental Policy, Pollution Prevention, Sustainable Technologies, Economics, Corporate Sustainability, Energy and Utilities, Governance, Environmental Regulations, Community Development
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Health Informatics, Sampling (Statistics), Health Disparities, Health Assessment, Health Information Management, Data Integration, Electronic Medical Record System, Continuous Monitoring, Information Systems
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Professional Development, Cultural Diversity, Adaptability
Beginner · Course · 1 - 4 Weeks


Skills you'll gain: Risk Management Framework, Authentications, IT Management, Security Management, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Single Sign-On (SSO), Data Ethics, Computer Security Awareness Training, Multi-Factor Authentication, Change Control
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: API Testing, Performance Testing, Test Script Development, Application Programming Interface (API), Test Tools, Software Testing, Test Planning, Simulations, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, GitHub, Web Design, Git (Version Control System), Browser Compatibility, Front-End Web Development, Web Development, Cloud Hosting, Usability, Typography
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Data Flow Diagrams (DFDs), Matplotlib, Analysis, Seaborn, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, Prototyping, Cross Platform Development, User Interface (UI) Design, User Flows, Mockups, Interaction Design, Application Design, User Experience Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Dashboard, Scatter Plots, Data Analysis, Data Manipulation, Software Installation, Data Modeling, Data Import/Export
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Apache Hadoop, File Systems, Big Data, Data Infrastructure, Java, Data Structures, File Management, Systems Architecture, Data Processing, Distributed Computing, Data Storage, Development Environment, Scalability
Intermediate · Course · 1 - 4 Weeks