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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Bending the Curve: Climate Change Solutions 3

    Skills you'll gain: Climate Change Mitigation, International Relations, Sustainable Development, Climate Change Adaptation, Consumer Behaviour, Environmental Policy, Pollution Prevention, Sustainable Technologies, Economics, Corporate Sustainability, Energy and Utilities, Governance, Environmental Regulations, Community Development

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    J

    Johns Hopkins University

    Nouvelles approches pour mesurer la santé de la population

    Skills you'll gain: Survey Creation, Epidemiology, Data Collection, Public Health, Health Equity, Health Policy, Health Informatics, Sampling (Statistics), Health Disparities, Health Assessment, Health Information Management, Data Integration, Electronic Medical Record System, Continuous Monitoring, Information Systems

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Authentication, E-Commerce Features & Order Management

    Skills you'll gain: Order Management, ASP.NET, .NET Framework, Authentications, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Accounts, Authorization (Computing), E-Commerce, Bootstrap (Front-End Framework), Payment Systems, Payment Processing and Collection, Model View Controller, Debugging

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Public Health Leadership Fundamentals

    Skills you'll gain: Professional Development, Cultural Diversity, Adaptability

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Scala Fundamentals

    Skills you'll gain: Data Structures

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    SSCP Fundamentals and Access Controls

    Skills you'll gain: Risk Management Framework, Authentications, IT Management, Security Management, Identity and Access Management, Security Controls, Authorization (Computing), Security Awareness, Single Sign-On (SSO), Data Ethics, Computer Security Awareness Training, Multi-Factor Authentication, Change Control

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Simplilearn

    Jmeter training for Beginners

    Skills you'll gain: API Testing, Performance Testing, Test Script Development, Application Programming Interface (API), Test Tools, Software Testing, Test Planning, Simulations, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced CSS & Responsive Web Design

    Skills you'll gain: Responsive Web Design, HTML and CSS, Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, GitHub, Web Design, Git (Version Control System), Browser Compatibility, Front-End Web Development, Web Development, Cloud Hosting, Usability, Typography

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Data Storytelling for Investors and Financial Advisors

    Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Data Flow Diagrams (DFDs), Matplotlib, Analysis, Seaborn, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Interaction Architect: Dynamic Prototyping in Sketch

    Skills you'll gain: Responsive Web Design, Prototyping, Cross Platform Development, User Interface (UI) Design, User Flows, Mockups, Interaction Design, Application Design, User Experience Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Ace Salesforce Certified Tableau Desktop Foundations Exam

    Skills you'll gain: Data Visualization, Data Presentation, Interactive Data Visualization, Data Visualization Software, Dashboard, Scatter Plots, Data Analysis, Data Manipulation, Software Installation, Data Modeling, Data Import/Export

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    HDFS Architecture and Programming

    Skills you'll gain: Apache Hadoop, File Systems, Big Data, Data Infrastructure, Java, Data Structures, File Management, Systems Architecture, Data Processing, Distributed Computing, Data Storage, Development Environment, Scalability

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Bending the Curve: Climate Change Solutions 3: University of California San Diego
  • Nouvelles approches pour mesurer la santé de la population: Johns Hopkins University
  • Authentication, E-Commerce Features & Order Management: Packt
  • Public Health Leadership Fundamentals: University of Maryland, College Park
  • Scala Fundamentals: Packt
  • SSCP Fundamentals and Access Controls: Packt
  • Jmeter training for Beginners: Simplilearn
  • Advanced CSS & Responsive Web Design: Packt
  • Data Storytelling for Investors and Financial Advisors: Starweaver
  • Interaction Architect: Dynamic Prototyping in Sketch: Coursera

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