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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
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    Johns Hopkins University

    Distributed Query Optimization and Security

    Skills you'll gain: Database Management, Apache Hadoop, Query Languages, Big Data, Databases, SQL, Data Access, Distributed Computing, Performance Tuning, Data Processing, Data Integrity, Authorization (Computing), Data Storage Technologies, File Systems, Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Coursera

    GenAI for Telemedicine Data Security

    Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design

    Intermediate · Course · 1 - 4 Weeks

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    Starweaver

    Data Storytelling for Investors and Financial Advisors

    Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Data Flow Diagrams (DFDs), Matplotlib, Analysis, Seaborn, Customer Engagement

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Erste Schritte in Facebook Ads Manager

    Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Advertising, Online Advertising, Paid media, Budget Management, Customer Engagement

    Intermediate · Guided Project · Less Than 2 Hours

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    Packt

    Learn Unity Game Development - Build Six Games with Unity

    Skills you'll gain: Unity Engine, User Interface (UI), Game Design, Android (Operating System), C# (Programming Language), 3D Assets, Video Game Development, Application Deployment, Virtual Environment, Augmented and Virtual Reality (AR/VR), Software Installation, Development Environment, Animations

    Intermediate · Course · 1 - 3 Months

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    Edureka

    Building with Retool AI

    Skills you'll gain: Systems Development, Database Application, Web Applications, Scrum (Software Development)

    Beginner · Course · 1 - 3 Months

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    Microsoft

    Advanced Data Applications and Integration

    Skills you'll gain: Rmarkdown, Web Scraping, Geospatial Information and Technology, Microsoft Azure, Cloud Storage, Interactive Data Visualization, R Programming, Data Collection, Cloud Services, Data Manipulation, Data Science, Data Visualization Software, Data Integration, Data Analysis, Data Ethics, Application Programming Interface (API)

    Beginner · Course · 1 - 3 Months

  • H

    H2O.ai

    H2O Driverless AI Starter Course

    Skills you'll gain: Data Preprocessing, Predictive Modeling, Feature Engineering, Artificial Intelligence and Machine Learning (AI/ML), Exploratory Data Analysis, Data Analysis, Machine Learning, Model Evaluation, Model Deployment, Interactive Data Visualization, Data Import/Export, Virtual Environment

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Multimodal RAG with GPT – Build Smarter Search & AI Systems

    Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    EDUCBA

    Oracle PL/SQL Programming: Apply, Build & Optimize

    Skills you'll gain: PL/SQL, Oracle Databases, SQL, Stored Procedure, Data Access, Database Design, Programming Principles, Debugging, Relational Databases, Maintainability

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Board Infinity

    Backlog Mastery, Product Ownership, and Industry Tools

    Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, User Story, Stakeholder Management, Agile Methodology, Innovation, CI/CD, Product Lifecycle Management, Product Development, Prioritization, Scope Management, Maintainability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Packt

    SwiftUI & Node.JS FullStack - Build Twitter - iOS 16

    Skills you'll gain: Full-Stack Web Development, Node.JS, User Interface (UI), Restful API, Back-End Web Development, User Accounts, Server Side, Swift Programming, JavaScript Frameworks, Secure Coding, Web Development Tools, Application Programming Interface (API), API Design, Authentications, Mobile Development, Database Software, MongoDB, Web Development, Development Environment, API Gateway

    Beginner · Specialization · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Distributed Query Optimization and Security: Johns Hopkins University
  • GenAI for Telemedicine Data Security: Coursera
  • Data Storytelling for Investors and Financial Advisors: Starweaver
  • Erste Schritte in Facebook Ads Manager: Coursera
  • Learn Unity Game Development - Build Six Games with Unity: Packt
  • Building with Retool AI: Edureka
  • Advanced Data Applications and Integration: Microsoft
  • H2O Driverless AI Starter Course: H2O.ai
  • Multimodal RAG with GPT – Build Smarter Search & AI Systems: Packt
  • Oracle PL/SQL Programming: Apply, Build & Optimize: EDUCBA

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