Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Johns Hopkins University
Skills you'll gain: Database Management, Apache Hadoop, Query Languages, Big Data, Databases, SQL, Data Access, Distributed Computing, Performance Tuning, Data Processing, Data Integrity, Authorization (Computing), Data Storage Technologies, File Systems, Algorithms
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Responsible AI, AI Security, Telehealth, Health Technology, Generative AI, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Healthcare Ethics, Regulatory Compliance, Health Care Procedure and Regulation, Security Strategy, Medical Privacy, Data Security, Analysis, Innovation, Design
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Financial Acumen, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Data Flow Diagrams (DFDs), Matplotlib, Analysis, Seaborn, Customer Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Strategy, Social Media Campaigns, Advertising, Online Advertising, Paid media, Budget Management, Customer Engagement
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Unity Engine, User Interface (UI), Game Design, Android (Operating System), C# (Programming Language), 3D Assets, Video Game Development, Application Deployment, Virtual Environment, Augmented and Virtual Reality (AR/VR), Software Installation, Development Environment, Animations
Intermediate · Course · 1 - 3 Months

Edureka
Skills you'll gain: Systems Development, Database Application, Web Applications, Scrum (Software Development)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Rmarkdown, Web Scraping, Geospatial Information and Technology, Microsoft Azure, Cloud Storage, Interactive Data Visualization, R Programming, Data Collection, Cloud Services, Data Manipulation, Data Science, Data Visualization Software, Data Integration, Data Analysis, Data Ethics, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Preprocessing, Predictive Modeling, Feature Engineering, Artificial Intelligence and Machine Learning (AI/ML), Exploratory Data Analysis, Data Analysis, Machine Learning, Model Evaluation, Model Deployment, Interactive Data Visualization, Data Import/Export, Virtual Environment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases
Intermediate · Course · 1 - 3 Months

Skills you'll gain: PL/SQL, Oracle Databases, SQL, Stored Procedure, Data Access, Database Design, Programming Principles, Debugging, Relational Databases, Maintainability
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Backlogs, Agile Product Development, Product Roadmaps, Stakeholder Communications, Release Management, Stakeholder Engagement, User Story, Stakeholder Management, Agile Methodology, Innovation, CI/CD, Product Lifecycle Management, Product Development, Prioritization, Scope Management, Maintainability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, Node.JS, User Interface (UI), Restful API, Back-End Web Development, User Accounts, Server Side, Swift Programming, JavaScript Frameworks, Secure Coding, Web Development Tools, Application Programming Interface (API), API Design, Authentications, Mobile Development, Database Software, MongoDB, Web Development, Development Environment, API Gateway
Beginner · Specialization · 1 - 3 Months