
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Supply Chain Planning, Retail Sales, Merchandise Displays, Supply Chain, Product Assortment, Logistics Management, Business Strategy, Business Technologies, Competitive Analysis, Promotional Strategies, Technology Strategies, E-Commerce, Conflict Management, Growth Strategies, Customer experience improvement, Consumer Behaviour, Digital Transformation
Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Risk Management, Behavioral Economics, Asset Protection, Loans, Financial Planning, Finance, Budgeting, General Finance, Consumer Behaviour, Security Awareness, Psychology, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Analysis, Market Analysis, Sales Strategy, Market Research, Customer Retention, Business Modeling, Entrepreneurship, B2B Sales, Business-To-Consumer, Technology Strategies, Customer Acquisition Management, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media Campaigns, Social Media, Marketing, Marketing Strategies, Active Listening, Key Performance Indicators (KPIs), Drive Engagement, Campaign Management, Goal Setting, Resource Allocation
Mixed · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Stress Management, Team Performance Management, Employee Engagement, Management Training And Development, Occupational Health, Mindfulness, Team Leadership, Productivity, Mental Health, Culture Transformation
Advanced · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Public Policies, Empowerment, Social Work, Community Development, Social Sciences, Disabilities, Cultural Diversity, Diversity Equity and Inclusion Initiatives, Case Studies, Program Evaluation, Mental Health Diseases and Disorders
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Food and Beverage, Hospitality Management, Growth Strategies, Global Marketing, Product Marketing, Business Strategy, Consumer Behaviour, Product Management, Brand Management, Innovation, Market Dynamics, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Delegation Skills, Prioritization, Employee Training, Empowerment, Team Building, Organizational Leadership, Team Leadership, Trustworthiness, Organizational Effectiveness, Team Management, Leadership, Verification And Validation, Strategic Leadership, Productivity, Performance Analysis
Advanced · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Intellectual Property, Statistical Analysis, Keyword Research, Regulation and Legal Compliance, Competitive Intelligence, Market Research, Data Analysis, Trend Analysis, Innovation, Databases
Beginner · Course · 1 - 3 Months

Skills you'll gain: Value Propositions, Business Strategy, Business Marketing, Strategic Communication, Product Knowledge, Target Market, Market Opportunities, Competitive Analysis, Customer Analysis
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Succession Planning, Leadership Development, Leadership, Strategic Leadership, Business Leadership, Organizational Leadership, Leadership and Management, Adaptability, People Management, Organizational Change, Resource Management, Decision Making, Influencing
Beginner · Course · 1 - 4 Weeks