Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Media and Communications, Digital Transformation, Journalism, Media Strategy, Media Relations, Digital Media Strategy, Revenue Management, Content Creation, Storytelling, Social Media Marketing, Social Media Campaigns, Advertising, Brand Management, Social Media, Digital Marketing, Public Relations, Intellectual Property, Video Production, Crisis Management, Communication Strategies

Skills you'll gain: Generative AI, Google Gemini, Prompt Engineering, Big Data, Google Cloud Platform, LLM Application, Responsible AI, Natural Language Processing

Skills you'll gain: Transportation, Supply Chain, and Logistics, Transportation Management, Logistics, Inventory Management System, Supply Chain, Inventory Control, Supply Chain Management, Service Level, Order Management, Demand Planning, Performance Measurement, Forecasting

Skills you'll gain: Data Lakes, Data Warehousing, Data Architecture, Data Infrastructure, Google Cloud Platform, Cloud Storage, Data Management, Data Integration, Data Pipelines, SQL, Data Transformation, Scalability

Skills you'll gain: Facebook, Online Advertising, Advertising Campaigns, Paid media, Digital Advertising, Advertising, Social Media Marketing, Social Media, Payment Processing

Skills you'll gain: Working Capital, Financial Statements, Financial Analysis, Accounts Receivable, Financial Data, Financial Planning, Financial Controls, Cash Management, Budget Management, Financial Management, Business Planning

Skills you'll gain: Negotiation, Overcoming Obstacles, Cooperation, Conflict Management, Communication Strategies, Collaboration, Goal Setting, Timelines, Needs Assessment, Active Listening, Self-Awareness

Skills you'll gain: Innovation, Strategic Thinking, Systems Thinking, Technology Strategies, Digital Transformation, Case Studies, Business Modeling, Business Transformation, Company, Product, and Service Knowledge, Market Opportunities, Timelines, Market Dynamics

Skills you'll gain: Business Analytics, Dimensionality Reduction, Data Processing, Analytics, Data Cleansing, Data Transformation, Anomaly Detection, Project Management Life Cycle, Business Analysis, Databases, R (Software), R Programming, Data Analysis, Data Quality, Data Science, Big Data, Exploratory Data Analysis, Statistical Programming, Supervised Learning, Software Installation

Skills you'll gain: Risk Analysis, Project Finance, Risk Management, Project Design, Policy Analysis, Project Management, Feasibility Studies, Strategic Partnership, Public Policies, Financial Analysis, Fiscal Management, Climate Change Adaptation, Regulatory Requirements, Case Studies

Skills you'll gain: Graphic and Visual Design Software, Graphic Design, Design Elements And Principles, Creative Design, Marketing, Design Software, Content Creation, Data Sharing