• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
    Preview
    N

    Northwestern University

    ¿Qué son los medios sociales?

    Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Customer Engagement, Marketing, Professional Networking, Content Strategy, Marketing Analytics, Target Market, Target Audience, Emerging Technologies, Peer Review

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Blender Modeling & Export: From Props to Unreal

    Skills you'll gain: 3D Assets, 3D Modeling, Unreal Engine, Video Game Development, Computer Graphics

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Deep Learning with Keras and Practical Applications

    Skills you'll gain: Exploratory Data Analysis, Model Deployment, Keras (Neural Network Library), Transfer Learning, Data Analysis, Data Preprocessing, Image Analysis, Deep Learning, Classification Algorithms, Applied Machine Learning, Computer Vision, Model Evaluation, Machine Learning, Performance Tuning

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Materials and Textures in Unreal Engine 5

    Skills you'll gain: Unreal Engine, 3D Assets, 3D Modeling, Game Design, Video Game Development, Computer Graphics, Animation and Game Design, Virtual Environment

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Design for Impact: A Guide to Product Experimentation

    Skills you'll gain: User Experience, User Experience Design, UI/UX Research, Usability Testing, User Research, UI/UX Strategy, A/B Testing, Design Research, Prioritization, Data Literacy, Usability, Product Improvement, Process Design, Business Priorities, Kanban Principles, Product Testing, Business Research, Creative Design, Statistical Hypothesis Testing, Business Strategy

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Data Publishing on BigQuery using Authorized Views for Data Sharing Partners

    Skills you'll gain: Data Sharing, Customer Data Management, Data Integration, Big Data, Data Access, Business Intelligence, Google Cloud Platform, Data Visualization, Data Management, Cloud Computing

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    AI for Business: ChatGPT for Brand Storytelling

    Skills you'll gain: Brand Strategy, Storytelling, Branding, Prompt Engineering, ChatGPT, Brand Awareness, Cross-Channel Marketing, Content Creation, AI Personalization, Consumer Behaviour, Email Marketing

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Learn Bash Shell Scripting for Automation

    Skills you'll gain: Bash (Scripting Language), Shell Script, Unix Shell, Scripting, Linux Commands, Windows PowerShell, Linux, IT Automation, Unix Commands, Unix, Debugging, Automation, Remote Access Systems, Development Environment, System Monitoring, Restful API

    Intermediate · Course · 3 - 6 Months

  • G

    Google Cloud

    Deploy and Scale AI Models with Cloud Run

    Skills you'll gain: Google Cloud Platform, Model Deployment, Serverless Computing, Cloud Deployment, Generative AI, MLOps (Machine Learning Operations), Containerization, Performance Tuning, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Terraform Cloud - Automation, Workspaces, and Integration

    Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Amazon Web Services, Cloud Infrastructure, Multi-Tenant Cloud Environments, AWS Identity and Access Management (IAM), Continuous Deployment, GitHub, Configuration Management, Version Control, Data Validation

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Financial Analysis with ARIMA and Time Series Forecasting

    Skills you'll gain: Time Series Analysis and Forecasting, Financial Forecasting, Statistical Analysis, Machine Learning, Trend Analysis, Financial Data, Financial Modeling, Jupyter, Predictive Modeling, GitHub, Statistical Modeling, NumPy

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Windows Admin Center

    Skills you'll gain: Operating System Administration, User Accounts, Cloud Management, Security Controls, File Management, UI Components

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…501502503…551

In summary, here are 10 of our most popular customer experience courses

  • ¿Qué son los medios sociales?: Northwestern University
  • Blender Modeling & Export: From Props to Unreal: EDUCBA
  • Deep Learning with Keras and Practical Applications: Packt
  • Materials and Textures in Unreal Engine 5: Packt
  • Design for Impact: A Guide to Product Experimentation: Packt
  • Data Publishing on BigQuery using Authorized Views for Data Sharing Partners: Google Cloud
  • AI for Business: ChatGPT for Brand Storytelling: Packt
  • Learn Bash Shell Scripting for Automation: Packt
  • Deploy and Scale AI Models with Cloud Run: Google Cloud
  • Terraform Cloud - Automation, Workspaces, and Integration: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok