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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free
    Free
    C

    Coursera

    Advanced .NET with TPL & PLINQ: Conducting Performance Boost

    Skills you'll gain: .NET Framework, Performance Tuning, Debugging, Health Informatics, Performance Testing, C# (Programming Language), Data-oriented programming, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Cyber Security Projects for Your Dream Job

    Skills you'll gain: Cybersecurity, ChatGPT, Infrastructure Security, Security Information and Event Management (SIEM), AI Security, General Networking, Threat Detection, Incident Response, Cloud Security, Virtual Machines

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    LearnKartS

    CCBA Practice Exam

    Skills you'll gain: Prioritization, Business Process, Stakeholder Management, Scope Management, Risk Management, Change Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Cardiopulmonary Assessment

    Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Health Technology, Clinical Assessment, Health Informatics, Patient Observation, Pulmonology, Health Care, Cardiology, Telecommunications

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Beyond basics: Advanced Data Analysis with Python

    Skills you'll gain: A/B Testing, Statistical Hypothesis Testing, Statistical Methods, Advanced Analytics, Statistical Analysis, Correlation Analysis, Data Analysis, Report Writing, Probability & Statistics, Analytical Skills, Data-Driven Decision-Making, Health Information Management and Medical Records, Business Process Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Managing Hybrid & AI-Augmented Teams: The Future of Work

    Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, AI Workflows, Organizational Leadership, Data Ethics, Team Leadership, Management Training And Development, Business Ethics, Innovation, Artificial Intelligence, Team Performance Management, Virtual Teams, Telecommuting, Adaptability, Ethical Standards And Conduct, Collaboration, Internal Communications, Culture Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Unreal Engine 5 For Beginners: Characters & Interiors

    Skills you'll gain: Unreal Engine, Animation and Game Design, 3D Assets, Video Production, Virtual Environment, Cinematography, Storytelling, Augmented and Virtual Reality (AR/VR), Motion Graphics

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Planning, HUDs, and Spawners in GameMaker

    Skills you'll gain: Video Game Development, Game Design, Unity Engine, Unreal Engine, Programming Principles, User Interface (UI), Animations, Debugging

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Ruby Programming and Object-Oriented Design

    Skills you'll gain: File I/O, Software Design Patterns, Software Documentation, Testability, Development Testing, Package and Software Management

    Advanced · Course · 3 - 6 Months

  • C

    Coursera

    Entiende el usuario típico en Facebook

    Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Mastering Java and Advanced Tools for Selenium Automation

    Skills you'll gain: Cucumber (Software), Selenium (Software), Apache Maven, Java, Object Oriented Programming (OOP), Issue Tracking, Gherkin (Scripting Language), Test Automation, Behavior-Driven Development, Test Execution Engine, Test Case, Debugging, Integration Testing, Data Structures

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    تتبع إجراءات زبائن الموقع باستخدام فيسبوك بيكسل

    Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, Social Media, E-Commerce

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer experience courses

  • Advanced .NET with TPL & PLINQ: Conducting Performance Boost: Coursera
  • Cyber Security Projects for Your Dream Job: Packt
  • CCBA Practice Exam: LearnKartS
  • Telehealth: Cardiopulmonary Assessment: Duke University
  • Beyond basics: Advanced Data Analysis with Python: Coursera
  • Managing Hybrid & AI-Augmented Teams: The Future of Work: Coursera
  • Unreal Engine 5 For Beginners: Characters & Interiors: Skillshare
  • Planning, HUDs, and Spawners in GameMaker: University of Colorado System
  • Advanced Ruby Programming and Object-Oriented Design: Packt
  • Entiende el usuario típico en Facebook: Coursera

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