Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: .NET Framework, Performance Tuning, Debugging, Health Informatics, Performance Testing, C# (Programming Language), Data-oriented programming, Application Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cybersecurity, ChatGPT, Infrastructure Security, Security Information and Event Management (SIEM), AI Security, General Networking, Threat Detection, Incident Response, Cloud Security, Virtual Machines
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Prioritization, Business Process, Stakeholder Management, Scope Management, Risk Management, Change Management
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Health Technology, Clinical Assessment, Health Informatics, Patient Observation, Pulmonology, Health Care, Cardiology, Telecommunications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: A/B Testing, Statistical Hypothesis Testing, Statistical Methods, Advanced Analytics, Statistical Analysis, Correlation Analysis, Data Analysis, Report Writing, Probability & Statistics, Analytical Skills, Data-Driven Decision-Making, Health Information Management and Medical Records, Business Process Automation
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, AI Workflows, Organizational Leadership, Data Ethics, Team Leadership, Management Training And Development, Business Ethics, Innovation, Artificial Intelligence, Team Performance Management, Virtual Teams, Telecommuting, Adaptability, Ethical Standards And Conduct, Collaboration, Internal Communications, Culture Transformation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Unreal Engine, Animation and Game Design, 3D Assets, Video Production, Virtual Environment, Cinematography, Storytelling, Augmented and Virtual Reality (AR/VR), Motion Graphics
Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Video Game Development, Game Design, Unity Engine, Unreal Engine, Programming Principles, User Interface (UI), Animations, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Software Design Patterns, Software Documentation, Testability, Development Testing, Package and Software Management
Advanced · Course · 3 - 6 Months

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cucumber (Software), Selenium (Software), Apache Maven, Java, Object Oriented Programming (OOP), Issue Tracking, Gherkin (Scripting Language), Test Automation, Behavior-Driven Development, Test Execution Engine, Test Case, Debugging, Integration Testing, Data Structures
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, Social Media, E-Commerce
Beginner · Guided Project · Less Than 2 Hours