Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Simplilearn
Skills you'll gain: Git (Version Control System), DevOps, Version Control, Software Development, Development Environment, Software Development Tools, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Virtualization, Dynamic Host Configuration Protocol (DHCP), Virtualization and Virtual Machines, Linux Administration, Linux Servers, Network Administration, Virtual Machines, Linux, Network Architecture, Information Technology, Virtual Environment, System Configuration, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Modeling, Predictive Analytics, Statistical Methods, Data Ethics, Data Science, Probability, Regression Analysis, Probability Distribution, Calculus
Intermediate · Course · 1 - 3 Months

Skills you'll gain: OSI Models, Computer Networking, Network Routers, General Networking, TCP/IP, Networking Hardware, Network Troubleshooting, Network Switches, Local Area Networks, Network Infrastructure, Network Protocols, Network Performance Management, Network Model, Network Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Animations, Object Oriented Programming (OOP), User Interface (UI), Software Development Tools, C# (Programming Language), Scripting, Debugging
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Deepseek, DeepSeek API, LangChain, LLM Application, Generative AI Agents, Model Evaluation, Application Programming Interface (API), Text Mining
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Computing, Cloud Security, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Deployment, Cloud Infrastructure, Public Cloud, General Networking, Amazon S3, Virtual Private Networks (VPN), Scalability, Load Balancing
Beginner · Course · 3 - 6 Months

Whizlabs
Skills you'll gain: Amazon Bedrock, Responsible AI, Retrieval-Augmented Generation, AWS SageMaker, AI Orchestration, AI Workflows, Generative AI, AI Security, Amazon CloudWatch, Artificial Intelligence, Model Evaluation, Prompt Engineering, Embeddings, Automation, Systems Integration
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Collaborative Software, Style Guides, Usability, Functional Design
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Excel Macros, Financial Modeling, Prompt Engineering, Financial Forecasting, Generative AI, Automation, Process Optimization, Microsoft Excel, Excel Formulas, Financial Acumen, Simulation and Simulation Software, Visual Basic (Programming Language), Financial Reporting, Financial Planning, Code Review
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Sales Process, Stakeholder Management, Hotels and Accommodations, Client Services, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Cloud Hosting, Amazon Web Services, Cloud Infrastructure, Continuous Deployment, AWS Identity and Access Management (IAM), Cloud Services, Amazon CloudWatch, Authentications, Infrastructure as Code (IaC), Development Environment, AWS Kinesis, Software Development Tools, Cloud Deployment, Cloud Storage, Frontend Performance, Database Management
Intermediate · Specialization · 1 - 3 Months