Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Role-Based Access Control (RBAC), Postman API Platform, Authentications, API Testing, Authorization (Computing), Restful API, Secure Coding, Java Programming, Application Design, Spring Boot, User Accounts, API Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unity Engine, Event-Driven Programming, C# (Programming Language), Game Design, User Interface (UI), Video Game Development, User Interface (UI) Design, Virtual Environment, Scripting
Mixed · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability
Mixed · Course · 1 - 3 Months

Skills you'll gain: Unity Engine, Game Design, Video Game Development, Artificial Intelligence, Simulations, Object Oriented Programming (OOP), C# (Programming Language), Software Design Patterns, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Advertising Campaigns, Target Audience, Facebook, Online Advertising, Marketing Strategies, Social Media, Marketing Analytics, Customer Insights, Social Media Marketing, Marketing Budgets
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Project Management Software, Management Reporting, Data Management, Timelines, Project Schedules, Business Reporting, Work Breakdown Structure, Data Visualization, Change Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Middleware, Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Software Technical Review, Application Development, Cloud Applications, Application Programming Interface (API), System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: PL/SQL, Oracle Databases, Stored Procedure, SQL, Database Development, Performance Tuning, Database Application, Maintainability, Debugging
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Agile Methodology, Agile Software Development, Agile Project Management, Kanban Principles, Agile Product Development, Scrum (Software Development), Lean Methodologies, Sprint Retrospectives, Backlogs, Sprint Planning, Continuous Improvement Process, Stakeholder Engagement, Prioritization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: jQuery, Javascript and jQuery, Animations, Debugging, UI Components, Event-Driven Programming, Responsive Web Design, Web Applications, Interactive Design, HTML and CSS, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: JavaScript Frameworks, Frontend Performance, Real Time Data
Beginner · Course · 1 - 3 Months