• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master PL/SQL: Apply, Integrate & Optimize Database Logic

    Skills you'll gain: PL/SQL, SQL, Business Logic, Stored Procedure, Database Design, Oracle Databases, Database Development, Relational Databases, Data Integrity, Scalability, Procedure Development, Debugging

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Game Development, Data Science, and Machine Learning

    Skills you'll gain: Predictive Modeling, Data Preprocessing, Data Visualization, Model Evaluation, Machine Learning Methods, Feature Engineering, Game Design, Data Science, Animation and Game Design

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    IP Addressing and Core Protocols

    Skills you'll gain: TCP/IP, Network Protocols, Network Troubleshooting, Network Infrastructure, General Networking, OSI Models, Computer Networking, Network Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Ethical Hacking - Capture the Flag Walkthroughs - v2

    Skills you'll gain: Technical Documentation, Brute-force attacks, Information Systems Security, Cybersecurity, Virtual Machines, Virtual Environment, Network Analysis

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Brainstorming Specialist (Accredited)

    Skills you'll gain: Brainstorming, Meeting Facilitation, Ideation, Creative Thinking, Problem Solving, Collaboration, Team Building, Cognitive flexibility, Creativity, Complex Problem Solving, Critical Thinking, Innovation

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master HTML5: Build, Apply, and Optimize Web Pages

    Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Interactive Design, User Interface (UI), Web Design and Development, Frontend Performance, Web Applications, Web Content, Application Programming Interface (API), Real Time Data, Web Content Accessibility Guidelines, Semantic Web, Browser Compatibility, Data Storage, Data Validation

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Streaming Data to Bigtable

    Skills you'll gain: Dataflow, Google Cloud Platform, NoSQL, Cloud Storage, Data Pipelines, Data Integration, Data Storage Technologies, Data Processing, Big Data, Data Validation

    Beginner · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Securing Compute, Storage, and Databases in Azure

    Skills you'll gain: Microsoft Azure, Cloud Security, Data Security, Kubernetes, Security Controls, Hardening, Database Architecture and Administration, Identity and Access Management, Data Storage Technologies, Infrastructure Security, Data Storage, Role-Based Access Control (RBAC), System Configuration, Continuous Monitoring, Encryption, Key Management, Containerization, Data Governance

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Python 101 - From Noob to Nerd

    Skills you'll gain: Analytics, Integrated Development Environments

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cisco Learning and Certifications

    Implementing MPLS Traffic Engineering

    Skills you'll gain: Multiprotocol Label Switching, Routing Protocols, Network Routing, Network Engineering, Network Monitoring, Network Performance Management, Network Troubleshooting, Network Planning And Design, Network Administration, Network Protocols

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    A

    Adobe

    Take Your Profile to the Next Level with Adobe Express

    Skills you'll gain: Adobe Express, Social Media Marketing, Brand Management, AI Personalization, Generative AI

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Cluster Analysis and Unsupervised Machine Learning in Python

    Skills you'll gain: Unsupervised Learning, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Scikit Learn (Machine Learning Library), Statistical Methods, Dimensionality Reduction, Algorithms, NumPy, Python Programming

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

customer experience strategy (cx)
customer experience improvement
customer experience in telecommunication
branding and customer experience
generative ai for customer experience optimization
ai for customer experience with chatbots and analytics
voice of the customer (voc): enhancing experiences
1…523524525…549

In summary, here are 10 of our most popular customer experience courses

  • Master PL/SQL: Apply, Integrate & Optimize Database Logic: EDUCBA
  • Game Development, Data Science, and Machine Learning: Packt
  • IP Addressing and Core Protocols: Packt
  • Ethical Hacking - Capture the Flag Walkthroughs - v2: Packt
  • Brainstorming Specialist (Accredited): Packt
  • Master HTML5: Build, Apply, and Optimize Web Pages: EDUCBA
  • Streaming Data to Bigtable: Google Cloud
  • Securing Compute, Storage, and Databases in Azure: Packt
  • Python 101 - From Noob to Nerd: Packt
  • Implementing MPLS Traffic Engineering: Cisco Learning and Certifications

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok