• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Talend Data Integration: Build & Automate Workflows

    Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Software Installation, Data Transformation, Version Control

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Python Tkinter: Design, Build & Integrate GUIs

    Skills you'll gain: Event-Driven Programming, Payment Systems, User Interface (UI), UI Components, MySQL, Application Design, Database Application, Python Programming, Transaction Processing, Application Development, User Interface (UI) Design, Database Management, Debugging

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    L

    LearnQuest

    Building Virtual Relationships and Buyer Engagement

    Skills you'll gain: Virtual Teams, Sales Training, Sales Presentation, Sales, Rapport Building, Branding, Relationship Building, Meeting Facilitation, Non-Verbal Communication, Virtual Environment, Customer Engagement, Drive Engagement, Global Marketing, Overcoming Objections, Executive Presence, Communication Strategies, Trustworthiness

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Créez une publicité ciblée avec facebook audience insights

    Skills you'll gain: Facebook, Digital Advertising, Content Performance Analysis, Target Audience, Social Media Marketing, Social Media, Advertising, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    IT Audit Field Manual: Strengthen Cyber Defense

    Skills you'll gain: Cyber Security Assessment, Endpoint Security, IT Security Architecture, Information Technology, Data Security, Network Security, Cloud Security, Information Privacy, Firewall, Cybersecurity, Linux, System Configuration, Security Controls, Cyber Threat Intelligence, Cyber Security Strategy, Microsoft Windows, Identity and Access Management, Risk Management Framework, Encryption, Good Clinical Practices (GCP)

    Beginner · Course · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Java SE 17 Developer (1Z0-829): Unit 5

    Skills you'll gain: Java Programming, Functional Design, Performance Tuning, Application Programming Interface (API)

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Create Your Own ChatGPT Clone using Python

    Skills you'll gain: OpenAI API, Back-End Web Development, Model Evaluation, Model Deployment, User Interface (UI) Design, Performance Tuning, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Unreal Engine: Build a Turret Shooter with Blueprints

    Skills you'll gain: User Interface (UI), Game Design, Unreal Engine, User Interface and User Experience (UI/UX) Design, Video Game Development, No-Code Development, System Design and Implementation, Debugging

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Becoming a Linux Server Admin

    Skills you'll gain: Ubuntu, Operating System Administration, TCP/IP, Security Controls, Service Management, File Management, SQL

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Master HTML5: Build, Apply, and Optimize Web Pages

    Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Interactive Design, User Interface (UI), Web Design and Development, Frontend Performance, Web Applications, Web Content, Application Programming Interface (API), Real Time Data, Web Content Accessibility Guidelines, Semantic Web, Browser Compatibility, Data Storage, Data Validation

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Build Interactive Websites with HTML, CSS & jQuery

    Skills you'll gain: jQuery, Cascading Style Sheets (CSS), HTML and CSS, Web Content Accessibility Guidelines, Usability, Javascript and jQuery, Hypertext Markup Language (HTML), Web Design and Development, Web Design, Web Development, Semantic Web, Front-End Web Development, Responsive Web Design

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    AWS Developer: Unit 10

    Skills you'll gain: AWS Kinesis, Amazon Web Services, API Gateway, Cloud Deployment, Serverless Computing, Application Deployment, Managed Services, Application Programming Interface (API), Web Services, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

customer experience strategy (cx)
customer experience management
customer experience improvement
customer experience strategy
customer experience design
customer experience cx
customer experience ai
customer experience courses
1…525526527…549

In summary, here are 10 of our most popular customer experience courses

  • Talend Data Integration: Build & Automate Workflows: EDUCBA
  • Python Tkinter: Design, Build & Integrate GUIs: EDUCBA
  • Building Virtual Relationships and Buyer Engagement: LearnQuest
  • Créez une publicité ciblée avec facebook audience insights: Coursera
  • IT Audit Field Manual: Strengthen Cyber Defense: Packt
  • Java SE 17 Developer (1Z0-829): Unit 5: Pearson
  • Create Your Own ChatGPT Clone using Python: Packt
  • Unreal Engine: Build a Turret Shooter with Blueprints: EDUCBA
  • Becoming a Linux Server Admin: Packt
  • Master HTML5: Build, Apply, and Optimize Web Pages: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok