Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.
Skills you'll gain: Microsoft Power Platform, No-Code Development, Microsoft 365, Workflow Management, On-The-Job Training, Process Improvement, Business Process Automation, Application Development, Decision Making, Design Software, Power Electronics, Systems Integration, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, User Interface (UI), UI Components, Front-End Web Development, Web Design and Development, Web Components, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Tool Calling, Google Cloud Platform, Organizational Strategy, Customer Engagement, Innovation
Beginner · Course · 1 - 3 Months
Skills you'll gain: Occupational Safety And Health, Hazard Analysis, Chemistry, Safety Culture, Safety Training, Compliance Management, Environment Health And Safety, Mitigation, Environmental Regulations, Pollution Prevention, Risk Management, Water Quality, Personal protective equipment, Sustainable Technologies, Quality Assessment, Leadership, Program Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Usability, Hypertext Markup Language (HTML), Front-End Web Development, User Experience Design, Browser Compatibility, User Interface (UI), User Interface (UI) Design, Semantic Web, Javascript, Debugging, Web Applications, Web Development, Development Testing
Mixed · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Graphic and Visual Design Software
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Compliance Management, Microsoft 365, Compliance Auditing, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Cloud Security, Records Management, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Threat Detection, Risk Management Framework, Cybersecurity, Digital Forensics, Data Security, Risk Management
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: AI Personalization, Wireframing, Generative AI, Prototyping, Figma (Design Software), Information Architecture, User Interface and User Experience (UI/UX) Design, User Flows, UI Components, Technical Design, Application Design, Software Architecture, Responsive Web Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Serverless Computing, Amazon Web Services, AWS CloudFormation, YAML, Cloud Development, Development Environment, Amazon CloudWatch, Restful API, API Gateway, Amazon S3, Amazon DynamoDB, Node.JS, Software Development, Software Development Tools, Application Deployment, Microsoft Visual Studio, Debugging
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Information Architecture, User Experience, Content Management, Usability, UI/UX Research, Usability Testing, Design Research, User Centered Design, User Research, Statistical Analysis, Content Strategy, Goal Setting, Sample Size Determination
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics
Beginner · Guided Project · Less Than 2 Hours