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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Coursera

    Power Platform & SPFx: SharePoint Dev Essentials

    Skills you'll gain: Microsoft Power Platform, No-Code Development, Microsoft 365, Workflow Management, On-The-Job Training, Process Improvement, Business Process Automation, Application Development, Decision Making, Design Software, Power Electronics, Systems Integration, Governance

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Mastering Tailwind CSS 3.0 - Build Two Dynamic Projects

    Skills you'll gain: Responsive Web Design, User Interface (UI), UI Components, Front-End Web Development, Web Design and Development, Web Components, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML)

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    生成 AI エージェント: 組織の変革

    Skills you'll gain: Generative AI Agents, Generative AI, Prompt Engineering, AI Enablement, AI Workflows, Tool Calling, Google Cloud Platform, Organizational Strategy, Customer Engagement, Innovation

    Beginner · Course · 1 - 3 Months

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    Coursera

    Hexavalent Chromium: Regulations, Risks, and Sustainability

    Skills you'll gain: Occupational Safety And Health, Hazard Analysis, Chemistry, Safety Culture, Safety Training, Compliance Management, Environment Health And Safety, Mitigation, Environmental Regulations, Pollution Prevention, Risk Management, Water Quality, Personal protective equipment, Sustainable Technologies, Quality Assessment, Leadership, Program Evaluation

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Agile Project Management: Estimate, Lead & Deliver Value

    Skills you'll gain: Agile Project Management, Stakeholder Engagement, Stakeholder Management, Team Motivation, Team Leadership, Agile Methodology, Risk Analysis, Earned Value Management, Sprint Planning, Continuous Improvement Process, Project Management, Sprint Retrospectives, Communication Strategies, Project Risk Management, Estimation, Prioritization, User Story

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    XHTML Practical - Case Study on XYZ Bank

    Skills you'll gain: Usability, Hypertext Markup Language (HTML), Front-End Web Development, User Experience Design, Browser Compatibility, User Interface (UI), User Interface (UI) Design, Semantic Web, Javascript, Debugging, Web Applications, Web Development, Development Testing

    Mixed · Course · 1 - 4 Weeks

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    Skillshare

    Cinematic Lighting in Maya

    Skills you'll gain: Graphic and Visual Design Software

    Intermediate · Specialization · 1 - 3 Months

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    Whizlabs

    Microsoft Compliance Solutions Capabilities

    Skills you'll gain: Compliance Management, Microsoft 365, Compliance Auditing, Microsoft Azure, Governance Risk Management and Compliance, Data Governance, Cloud Security, Records Management, Data Loss Prevention, Personally Identifiable Information, Information Privacy, Threat Detection, Risk Management Framework, Cybersecurity, Digital Forensics, Data Security, Risk Management

    Intermediate · Course · 1 - 4 Weeks

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    Simplilearn

    Generative AI in Design Phase Training

    Skills you'll gain: AI Personalization, Wireframing, Generative AI, Prototyping, Figma (Design Software), Information Architecture, User Interface and User Experience (UI/UX) Design, User Flows, UI Components, Technical Design, Application Design, Software Architecture, Responsive Web Design

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Mastering AWS SAM and Lambda - A Complete Hands-on Journey

    Skills you'll gain: Serverless Computing, Amazon Web Services, AWS CloudFormation, YAML, Cloud Development, Development Environment, Amazon CloudWatch, Restful API, API Gateway, Amazon S3, Amazon DynamoDB, Node.JS, Software Development, Software Development Tools, Application Deployment, Microsoft Visual Studio, Debugging

    Intermediate · Course · 3 - 6 Months

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    Packt

    Card Sorting: Organize Content with Card Sort Techniques

    Skills you'll gain: Information Architecture, User Experience, Content Management, Usability, UI/UX Research, Usability Testing, Design Research, User Centered Design, User Research, Statistical Analysis, Content Strategy, Goal Setting, Sample Size Determination

    Intermediate · Course · 1 - 3 Months

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    Coursera

    كيفية العمل على تفاصيل الموقع واللغة مع رؤى جمهور فيسبوك

    Skills you'll gain: Facebook, Customer Insights, Brand Awareness, Social Media, Social Media Marketing, Target Audience, Customer Data Management, Marketing Analytics

    Beginner · Guided Project · Less Than 2 Hours

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Power Platform & SPFx: SharePoint Dev Essentials: Coursera
  • Mastering Tailwind CSS 3.0 - Build Two Dynamic Projects: Packt
  • 生成 AI エージェント: 組織の変革: Google Cloud
  • Hexavalent Chromium: Regulations, Risks, and Sustainability: Coursera
  • Agile Project Management: Estimate, Lead & Deliver Value: EDUCBA
  • XHTML Practical - Case Study on XYZ Bank: EDUCBA
  • Cinematic Lighting in Maya: Skillshare
  • Microsoft Compliance Solutions Capabilities: Whizlabs
  • Generative AI in Design Phase Training: Simplilearn
  • Mastering AWS SAM and Lambda - A Complete Hands-on Journey: Packt

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