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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    U

    University of Maryland, College Park

    Digital Marketing 2

    Skills you'll gain: Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Analytics, Big Data, Google Analytics, Digital Marketing, Search Engine Marketing, Web Analytics, Digital Advertising, Marketing Effectiveness, A/B Testing, MarTech, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Customer experience improvement

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    The Power of the Agile Business Analyst

    Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

    Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Advanced React – Testing & Firebase Projects

    Skills you'll gain: Cloud Deployment, Cloud Applications, Software Testing, Web Development, Application Development, Real Time Data, Application Programming Interface (API), Authentications, Context Management

    Intermediate · Course · 1 - 3 Months

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    H

    H2O.ai

    H2O Wave Starter Course

    Skills you'll gain: LLM Application, Application Development, AI Enablement, User Interface (UI), Development Environment, Interactive Design, Cloud Deployment, Generative AI, Python Programming, Application Frameworks, Open Source Technology

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Packt

    Advanced Full Stack Development and SwiftUI Basics

    Skills you'll gain: Node.JS, Back-End Web Development, User Accounts, Server Side, Swift Programming, Full-Stack Web Development, Web Development, API Gateway, Programming Principles, Real Time Data, Apple iOS, Frontend Integration, Web Applications, Restful API, Authentications, Data Management, Image Analysis, JSON, UI Components, User Interface (UI)

    Advanced · Course · 1 - 4 Weeks

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    E

    EDUCBA

    Mask Detector with Python & TensorFlow: Build & Deploy

    Skills you'll gain: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Introduction to RPA, UiPath, and Initial Projects

    Skills you'll gain: Scripting, Microsoft Word, Microsoft Excel, Web Applications, Debugging, File Management

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    فهم مستخدم فيسبوك المعتدل

    Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media, Social Media Marketing, Content Performance Analysis, Market Analysis, Customer Engagement, Marketing

    Beginner · Guided Project · Less Than 2 Hours

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    U

    University of Pennsylvania

    비즈니스와 사회의 글로벌 트렌드

    Skills you'll gain: Demography, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Economics, Policy, and Social Studies, World History, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance

    Mixed · Course · 1 - 4 Weeks

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    Packt

    JavaScript in Modern Web Development

    Skills you'll gain: React.js, Full-Stack Web Development, UI Components, Node.JS, Application Deployment, Javascript, Web Applications, Front-End Web Development, Web Development Tools, Event-Driven Programming, Back-End Web Development, Context Management, Data Persistence, Animations

    Intermediate · Course · 3 - 6 Months

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    G

    Google Cloud

    Work with Gemini Models in BigQuery - Français

    Skills you'll gain: Google Gemini, SQL, Generative AI, Google Cloud Platform, Big Data, Customer Relationship Management, Jupyter, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Model Deployment, Model Evaluation

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Digital Marketing 2: University of Maryland, College Park
  • The Power of the Agile Business Analyst: Packt
  • Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises: Coursera
  • Advanced React – Testing & Firebase Projects: Packt
  • H2O Wave Starter Course: H2O.ai
  • Advanced Full Stack Development and SwiftUI Basics: Packt
  • Mask Detector with Python & TensorFlow: Build & Deploy: EDUCBA
  • Introduction to RPA, UiPath, and Initial Projects: Packt
  • فهم مستخدم فيسبوك المعتدل: Coursera
  • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania

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