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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Preview
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    U

    University of Maryland, College Park

    Digital Marketing 2

    Skills you'll gain: Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Analytics, Big Data, Google Analytics, Digital Marketing, Search Engine Marketing, Web Analytics, Digital Advertising, Marketing Effectiveness, A/B Testing, MarTech, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Customer experience improvement

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    P

    Packt

    The Power of the Agile Business Analyst

    Skills you'll gain: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises

    Skills you'll gain: Facebook, Marketing Strategies, Social Media Campaigns, Social Media Marketing, Social Media, Marketing, Social Media Content, Marketing Effectiveness, Target Audience, Drive Engagement, Customer Engagement

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Advanced React – Testing & Firebase Projects

    Skills you'll gain: Cloud Deployment, Cloud Applications, Software Testing, Web Development, Application Development, Real Time Data, Application Programming Interface (API), Authentications, Context Management

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering DOM with JavaScript: Apply, Implement, Optimize

    Skills you'll gain: Javascript, Cascading Style Sheets (CSS), Event-Driven Programming, Web Applications, Web Development Tools, Hypertext Markup Language (HTML), Frontend Performance, Document Management, Animations

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Landscape Photography: Shooting from an Aerial Perspective

    Skills you'll gain: Photography, Photo/Video Production and Technology, Creativity, Aesthetics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Sales Reps: Streamlining Lead Qualification

    Skills you'll gain: Sales Strategy, Lead Generation, Prospecting and Qualification, Sales Pipelines, Sales Process, Sales, Sales Management, Data-Driven Decision-Making, Inside Sales, Generative AI Agents, AI Enablement, Email Automation, Workflow Management, Customer Relationship Management (CRM) Software, HubSpot CRM, Predictive Modeling, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Getting Technical with the Terminal

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Intermediate JavaScript & Best Practices

    Skills you'll gain: Javascript, Frontend Performance, Scripting, Real Time Data, Browser Compatibility, Data Storage, HTML and CSS, Maintainability, Data Validation, Debugging

    Intermediate · Course · 3 - 6 Months

  • P

    Packt

    Master Svelte Framework - The Complete Course

    Skills you'll gain: Web Development Tools

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    CyberPatriot

    Skills you'll gain: Ubuntu, Cybersecurity, Cyber Attacks, Microsoft Windows, Computer Security, Computer Security Awareness Training, Information Systems Security, Linux, Cyber Security Policies, Network Security, Virtualization, Linux Commands, Linux Administration, Data Ethics, Data Security, Virtualization and Virtual Machines, Hardening, Command-Line Interface, Operating System Administration, Virtual Machines

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Gemini for Data Scientists and Analysts - 한국어

    Skills you'll gain: Gemini, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Applied Machine Learning, Customer Analysis, Generative AI, Data Integration, Predictive Analytics, Customer Data Management, Time Series Analysis and Forecasting, Marketing Strategies

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…532533534…549

In summary, here are 10 of our most popular customer experience courses

  • Digital Marketing 2: University of Maryland, College Park
  • The Power of the Agile Business Analyst: Packt
  • Choisissez une publication basée sur l'engagement avec Facebook pour les entreprises: Coursera
  • Advanced React – Testing & Firebase Projects: Packt
  • Mastering DOM with JavaScript: Apply, Implement, Optimize: EDUCBA
  • Landscape Photography: Shooting from an Aerial Perspective: Skillshare
  • GenAI for Sales Reps: Streamlining Lead Qualification: Coursera
  • Getting Technical with the Terminal: Packt
  • Intermediate JavaScript & Best Practices: Packt
  • Master Svelte Framework - The Complete Course: Packt

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