IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The University of Edinburgh
Skills you'll gain: Cultural Diversity, Climate Change Programs, Cooperation, Interactive Learning, Student Engagement, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: DevSecOps, Cyber Operations, Threat Modeling, AWS Identity and Access Management (IAM), Zero Trust Network Access, Encryption
Intermediate · Course · 3 - 6 Months

University of Toronto
Skills you'll gain: ArcGIS, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, GIS Software, Data Mapping, Geospatial Information and Technology, Data Visualization, Metadata Management, Query Languages, Global Positioning Systems, Quantitative Research, Data Compilation, Typography, Data Manipulation, Data Storytelling, Data Modeling, Design Elements And Principles, Image Analysis
Beginner · Specialization · 3 - 6 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: UI Components, .NET Framework, ASP.NET, C# (Programming Language), Application Frameworks, Network Routing, Web Applications, Javascript, Event-Driven Programming, Server Side, Data Modeling
Intermediate · Course · 1 - 3 Months

Berklee
Skills you'll gain: Intellectual Property, Music History, Contract Negotiation, Music, Musical Composition, Peer Review, Lawsuits, Negotiation, Media Production, Instrumental Music, Automation, Entrepreneurship, File Management, Business, Legal Strategy, Law, Regulation, and Compliance, Writing, Digital Assets, Innovation, Team Management
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, TCP/IP, Network Routers, Virtual Private Networks (VPN), OSI Models, Computer Networking, General Networking, Network Protocols, Networking Hardware, Network Switches, Network Troubleshooting, Local Area Networks, Network Performance Management, Network Infrastructure, Wireless Networks, Network Security, Network Model, Network Analysis
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: Blockchain, Regulation and Legal Compliance, Digital Assets, Business Leadership, Innovation, Business Transformation, Payment Systems, FinTech, Emerging Technologies, Digital Transformation, Investments, Cryptography, Market Dynamics, Software Development, Distributed Computing, Cryptographic Protocols, Business Analysis, Encryption, Scalability
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Malware Protection, Exploitation techniques, Database Management, Security Testing, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Security Assessment, Cryptography, Cybersecurity, Vulnerability Scanning, Hardening, Threat Detection, Data Import/Export, Public Key Infrastructure, MySQL, Linux, Linux Administration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Product Lifecycle Management, Product Management, Project Management, Product Development, Product Strategy, Portfolio Management, Value Propositions, Stakeholder Management, Cross-Functional Collaboration, Market Research, Business Acumen
Beginner · Course · 1 - 3 Months

Skills you'll gain: Control Panels, Cloud Hosting, User Accounts, File Management, System Configuration, Web Servers, Servers, Content Management, Safety and Security, User Interface (UI)
Mixed · Course · 1 - 4 Weeks