Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Splunk, Pivot Tables And Charts, Data Analysis Expressions (DAX), Unstructured Data, Data Visualization Software, Data Modeling, Dashboard, Text Mining, Data Wrangling, Taxonomy, Management Reporting, Data Integration, Data Transformation, Workflow Management, Statistical Reporting, Data Manipulation, Event Monitoring, Continuous Monitoring, Role-Based Access Control (RBAC), Scheduling
Mixed · Course · 1 - 3 Months

Skills you'll gain: HTML and CSS, Responsive Web Design, Cascading Style Sheets (CSS), Bootstrap (Front-End Framework), Web Design, User Interface (UI), Front-End Web Development, Web Development, Typography, Animations
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, Google Cloud Platform, Artificial Intelligence, Business Transformation, Organizational Strategy, Innovation, Large Language Modeling, Customer Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Red Hat Enterprise Linux, Package and Software Management, Network Administration, Cloud Deployment
Beginner · Course · 1 - 3 Months

Skills you'll gain: iOS Development, Swift Programming, Apple iOS, Mobile Development, User Interface (UI), Apple Xcode, Restful API, User Interface and User Experience (UI/UX) Design, Application Development, Development Environment, Application Programming Interface (API), UI Components, Real Time Data, JSON
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Process Management, Customer Success Management, Organizational Effectiveness, Organizational Strategy, Internal Communications, Needs Assessment, Communication Strategies, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hypertext Markup Language (HTML), Usability Testing, Cascading Style Sheets (CSS), Functional Testing, Web Development, Development Environment, Microsoft Visual Studio, Scripting, Visual Basic (Programming Language), Web Applications, Real Time Data, Web Design, Integrated Development Environments
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: File Transfer Protocol (FTP), Transaction Processing, Integration Testing, Data Integration, Data Mapping, Data Validation, Test Case, Middleware, Systems Integration, Databases
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Post-Production, Cinematography, 3D Modeling, Video Production, Image Quality, Layout Design, Color Theory
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Hive, Big Data, Database Design, Extensible Markup Language (XML), Databases, Apache Hadoop, Analytics, Social Media, Data Processing, Social Media Content, Data Management, Data Analysis, Data Integration, Data Transformation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Identity and Access Management, Scalability, Security Controls, Authorization (Computing), Authentications, Data Access, Role-Based Access Control (RBAC), Performance Tuning, Data Governance, Test Planning, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Apache Mahout, NoSQL, Big Data, Databases, Real Time Data, Scalability, Distributed Computing, Data Persistence, Database Architecture and Administration, Model Evaluation, Data Integrity, Unstructured Data, Machine Learning Algorithms, Classification Algorithms
Mixed · Course · 1 - 4 Weeks