Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: digital literacy, Digital Communications, Emerging Technologies, Digital Transformation, Safety and Security, Persona (User Experience), Cyber Governance, Technology Strategies, Law, Regulation, and Compliance, Empathy & Emotional Intelligence, Cultural Diversity, Innovation

Skills you'll gain: User Accounts, Technical Support and Services, User Provisioning, Virtual Private Networks (VPN), VPN Clients, Authentications, Encryption, Data Sharing

Skills you'll gain: Cloud Solutions, Cloud Hosting, Cloud Deployment, Public Cloud, Cloud Computing Architecture, Cloud Management, Cloud Storage, Cost Management, Risk Management

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Computer Graphic Techniques, Data Structures, Linear Algebra

Skills you'll gain: Compliance Management, Microsoft Copilot, Regulation and Legal Compliance, Compliance Reporting, Legal Technology, General Data Protection Regulation (GDPR), Microsoft 365, Regulatory Requirements, Audit Planning, AI Enablement, Business Process Automation, Workflow Management, Risk Analysis, Prompt Engineering, Risk Management

Skills you'll gain: Animations, 3D Modeling, 3D Assets, Computer Graphics, Computer Graphic Techniques, Visualization (Computer Graphics), Prototyping, User Interface (UI), Linear Algebra, Programming Principles, Scripting, Simulations, Computational Logic, Scripting Languages, Graphical Tools, Data Structures

Skills you'll gain: Google App Engine, Firewall, Google Cloud Platform, Cloud Applications, Application Programming Interface (API), Application Deployment, Cloud Deployment, Software Versioning, Application Development, Version Control

Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, AI Enablement, Generative AI, Web Applications, Artificial Intelligence, Data Processing, Prompt Engineering, Agentic systems, Application Development, Application Programming Interface (API), Automation

Skills you'll gain: Continuous Deployment, Data Storage Technologies

Skills you'll gain: GitHub, Jenkins, Git (Version Control System), Version Control, Selenium (Software), CI/CD, Test Automation, JUnit, Test Data, Unit Testing, Test Case, Software Testing, Regression Testing, Debugging

Skills you'll gain: Adobe InDesign, Typography, Layout Design, Data Import/Export, Graphic and Visual Design, Style Guides, File Management