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  • Conflict Resolution

Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


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    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    Z

    Zoho Corporation

    Key Skillsets for a Sales Representative

    Skills you'll gain: Sales Process, Sales Training, Sales, Sales Development, Selling Techniques, Closing (Sales), Customer Relationship Building, Sales Management, Verbal Communication Skills, Customer Relationship Management, Relationship Management, Customer Relationship Management (CRM) Software, Communication, Business Software, Business Writing, Relationship Building, Problem Solving, Value Propositions, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • Status: New
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    J

    John Wiley & Sons

    Strategic Planning for Public and Nonprofit Organizations

    Skills you'll gain: Strategic Planning, Stakeholder Engagement, Strategic Leadership, Organizational Strategy, Plan Execution, Case Studies, Drive Engagement, Business Planning, Business Leadership, Stakeholder Management, Resource Allocation, Stakeholder Communications, Competitive Analysis, Strategic Thinking, Non-Profit Accounting, Strategic Decision-Making, Conflict Management, Public Administration, Leadership Development, Stakeholder Analysis

    Beginner · Specialization · 1 - 3 Months

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    S

    SkillUp

    Electronic Fund Transfers (Regulation E) with ESIGN

    Skills you'll gain: Electronic Benefits Transfer (EBT), Record Keeping, Automated Clearing House, Financial Regulation, Bank Regulations, Regulatory Compliance, Customer Complaint Resolution, Financial Regulations, Payment Processing and Collection, Compliance Training, Payment Systems, Law, Regulation, and Compliance, Payment Processing, Compliance Management, Regulatory Requirements, Regulation and Legal Compliance

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Logical Operations

    Project Management: Applying Predictive and Adaptive Methods

    Skills you'll gain: Cost Management, Project Risk Management, Project Schedules, Project Closure, Project Performance, Cost Estimation, Project Management, Project Scoping, Project Planning, Scope Management, Team Leadership, Sprint Planning, Agile Project Management, Vendor Management, Change Control, Communication Planning, Sprint Retrospectives, Leadership, Conflict Management, Leadership Development

    Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    Effective Meeting Skills

    Skills you'll gain: Meeting Facilitation, Productivity, Team Building, Collaboration, Organizational Effectiveness, Team Leadership, Discussion Facilitation, Team Motivation, Organizational Skills, Conflict Management, Driving engagement, Goal Setting

    4.2
    Rating, 4.2 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    القيادة المتناقضة كأسلوب تفكير

    Skills you'll gain: Creative Problem-Solving, Cognitive flexibility, Innovation, Leadership Studies, Organizational Leadership, Leadership, Leadership Development, Thought Leadership, Adaptability, Dealing With Ambiguity, Critical Thinking and Problem Solving, Leadership and Management, Organizational Effectiveness, Conflict Management, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
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    30 reviews

    Beginner · Course · 1 - 4 Weeks

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    Pearson

    CompTIA Linux+ XK0-005

    Skills you'll gain: Git (Version Control System), Package and Software Management, Linux Administration, Containerization, Bash (Scripting Language), Version Control, File Systems, Ubuntu, Linux Servers, Linux, Docker (Software), Operating System Administration, Linux Commands, User Accounts, Command-Line Interface, Shell Script, Ansible, Firewall, Systems Administration, Microsoft Windows

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Social Determinants of Health: Health Care Systems

    Skills you'll gain: Health Equity, Health Disparities, Health Systems, Public Health, Social Determinants Of Health, Healthcare Ethics, Public Health and Disease Prevention, Health Policy, Data Analysis, Health Care, Community Health, Data Ethics, Substance Abuse, Correlation Analysis, Heat Maps, Mental Health Diseases and Disorders, Mental and Behavioral Health, Data Visualization, Health Informatics, Trauma Care

    5
    Rating, 5 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 3 Months

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    R

    Real Madrid Graduate School Universidad Europea

    AI for Player Performance and Training

    Skills you'll gain: Injury Prevention, Data-Driven Decision-Making, Sports Medicine, Athletic Training, AI Personalization, Data Management, Artificial Intelligence, Health Technology, Coaching, Rehabilitation, Real Time Data, Predictive Analytics, Medical Equipment and Technology, Organizational Strategy, Competitive Analysis, Process Optimization, Technology Solutions, Goal Setting, Talent Recruitment, Physical Science

    4.8
    Rating, 4.8 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Modern Leadership Skills For 2026

    Skills you'll gain: Team Motivation, Leadership, Leadership Development, Drive Engagement, Leadership and Management, Business Leadership, Leadership Studies, Organizational Leadership, Initiative and Leadership, Executive Presence, Strategic Leadership, Management Training And Development, Conflict Management, Empathy, Team Management, Team Building, Decision Making, Collaboration, Motivational Skills, Decisiveness

    Mixed · Course · 3 - 6 Months

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    C

    Coursera

    Essential Online Collaboration Skills

    Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Team Management, Team Leadership, Team Building, Telecommuting, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Communication, Relationship Building

    4.9
    Rating, 4.9 out of 5 stars
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    7 reviews

    Intermediate · Course · 1 - 4 Weeks

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