
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Marketing Automation, Marketing Analytics, Digital Marketing, Marketing Strategies, Predictive Analytics, Image Analysis, Artificial Intelligence, Customer Engagement, Pay Per Click Advertising, Search Engine Optimization, HubSpot CRM, Visual Merchandising, Computer Vision
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, Generative AI Agents, Responsible AI, Data Ethics, Solution Design, Decision Making, Accountability, Decision Support Systems, Data Security, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Email Automation, ChatGPT, Dashboard, Email Marketing, Marketing Strategies, Marketing Analytics, Customer Relationship Management (CRM) Software, Customer Engagement, Key Performance Indicators (KPIs)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Responsible AI, Workflow Management, AI Personalization, Customer Relationship Management, Generative AI, Predictive Modeling, LLM Application, Data Security, Data Modeling, Large Language Modeling, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lead Generation, Email Automation, No-Code Development, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Test Automation, Performance Testing, Software Testing, Security Testing, Test Tools, CI/CD, Regression Testing, Functional Testing, Scalability, Automation, Test Case, Application Programming Interface (API), Scripting, Secure Coding
Beginner · Course · 1 - 3 Months

Skills you'll gain: Automation Engineering, Manufacturing and Production, Automation, Manufacturing Operations, Manufacturing Processes, Production Line, Production Process, Lean Manufacturing, Programmable Logic Controllers, Workforce Development, Machine Controls, Safety Standards, Safety Assurance, Sustainable Engineering, Sustainable Technologies, Human Machine Interfaces, Sustainability Standards, Internet Of Things, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Billing & Invoicing, Workflow Management, Automation
Beginner · Guided Project · Less Than 2 Hours