• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service Skills
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.
    Graduate level learning within reach.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer service skills"

    • U

      University of Illinois at Urbana-Champaign

      Value Chain Management Graduate Certificate

      Skills you'll gain: Data Storytelling, Management Accounting, Fund Accounting, Operations Management, Mergers & Acquisitions, Financial Statement Analysis, Marketing, Risk Management, Machine Learning Algorithms, Business Strategy, Financial Auditing, Descriptive Statistics, Variance Analysis, Process Improvement, Generative AI, Financial Market, Strategic Decision-Making, Corporate Tax, Global Marketing, Organizational Change

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - Français

      Skills you'll gain: Extract, Transform, Load, Data Sharing, Data Pipelines, Metadata Management, Google Cloud Platform, Data Migration, Data Processing, Big Data, Data Integration, Cloud Storage, Data Warehousing, Data Management, Data Lakes, Data Import/Export, Data Storage, Data Transformation, Automation

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Introduction to Object-Oriented Programming with Arduino

      Skills you'll gain: Object Oriented Programming (OOP), C++ (Programming Language), Computer Programming, Embedded Software, Integrated Development Environments, Embedded Systems, Game Design, Web Development

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Gemini for Security Engineers - 繁體中文

      Skills you'll gain: Generative AI, Application Deployment, Google Cloud Platform, Cloud Security, Cloud Computing, Security Engineering, System Configuration, Collaborative Software

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Networking in Google Cloud: Hybrid and Multicloud - Português Brasileiro

      Skills you'll gain: Virtual Private Networks (VPN), Multi-Cloud, Hybrid Cloud Computing, Google Cloud Platform, Cloud Computing Architecture, Cloud Computing, Public Cloud, Network Routing, Network Infrastructure, Network Security, Network Planning And Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Game Time 2024 – Build a JavaScript Game with Random Order

      Skills you'll gain: HTML and CSS, JSON, Responsive Web Design, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Game Design, UI Components, Animations, Algorithms, Debugging

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      B

      Board Infinity

      Advanced Git Features

      Skills you'll gain: DevSecOps, DevOps, Application Security, Containerization, CI/CD, Secure Coding, Continuous Delivery, Security Testing, Continuous Integration, Software Development, Security Controls, Security Strategy, Cloud Security, Vulnerability Assessments, Automation

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Exploring Data Transformation with Google Cloud - Português Brasileiro

      Skills you'll gain: Digital Transformation, Data Warehousing, Google Cloud Platform, Data Governance, Looker (Software), Data Transformation, Data Management, Cloud Storage, Big Data, Real Time Data, Data Migration, Business Intelligence, Data-Driven Decision-Making, Data Pipelines

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Networking in Google Cloud: Network Security - Português Brasileiro

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Firewall, Identity and Access Management, Network Monitoring, Cloud Security, Google Cloud Platform, Intrusion Detection and Prevention, Threat Detection, Scalability

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Networking in Google Cloud: Network Security - Español

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Network Troubleshooting, Proxy Servers, Network Monitoring, Network Administration, Cloud Security, Intrusion Detection and Prevention, Firewall, Google Cloud Platform, Threat Detection, Hardening, Identity and Access Management

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - 繁體中文

      Skills you'll gain: Data Migration, Google Cloud Platform, Cloud Storage, Extract, Transform, Load, Data Pipelines, Data Processing, Big Data, Data Warehousing, Data Integration, Data Storage, SQL, Data Transformation, Data Management, Automation

      Beginner · Course · 1 - 3 Months

    1…697698699…701

    In summary, here are 10 of our most popular customer service skills courses

    • Value Chain Management Graduate Certificate: University of Illinois at Urbana-Champaign
    • Introduction to Data Engineering on Google Cloud - Français: Google Cloud
    • Introduction to Object-Oriented Programming with Arduino : Packt
    • Gemini for Security Engineers - 繁體中文: Google Cloud
    • Networking in Google Cloud: Hybrid and Multicloud - Português Brasileiro: Google Cloud
    • Game Time 2024 – Build a JavaScript Game with Random Order: Packt
    • Advanced Git Features: Board Infinity
    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Exploring Data Transformation with Google Cloud - Português Brasileiro: Google Cloud
    • Networking in Google Cloud: Network Security - Português Brasileiro: Google Cloud

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok