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    Results for "it service management (itsm)"

    • Status: Free Trial
      Free Trial
      R

      Royal Holloway, University of London

      Security Management and Governance

      Skills you'll gain: Computer Security Incident Management, Cyber Governance, Incident Management, Incident Response, Security Management, Cyber Security Strategy, Cyber Security Policies, Human Factors (Security), Security Awareness, Cybersecurity, ISO/IEC 27001, Cyber Risk, Security Strategy, Risk Management Framework, Human Factors

      4.8
      Rating, 4.8 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for IT Project Managers

      Skills you'll gain: Project Risk Management, Technical Management, Risk Management, Project Management, Information Technology, Internal Communications, Generative AI, Innovation, Ethical Standards And Conduct, Decision Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      What Are Service-Level Agreements (SLAs)?

      Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication

      3.8
      Rating, 3.8 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Foundations of IT Project Management

      Skills you'll gain: Project Risk Management, Project Controls, Project Management, IT Infrastructure, Software Development Life Cycle, Information Technology, Project Portfolio Management, Project Scoping, Cloud Infrastructure, Environmental Social And Corporate Governance (ESG), Risk Management, Resource Management, IT Security Architecture, Agile Methodology, Scrum (Software Development), Change Control, Compliance Management, Waterfall Methodology

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      IS/IT Governance

      Skills you'll gain: Technology Strategies, Change Management, Enterprise Architecture, Information Technology, Governance, Portfolio Management, Investment Management, Resource Allocation, Return On Investment, User Acceptance Testing (UAT), Cost Benefit Analysis, Risk Management, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      714 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Management and Governance

      Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Cloud Management, Infrastructure as Code (IaC), Amazon S3, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Multi-Tenant Cloud Environments, System Monitoring, Configuration Management, Performance Tuning, Security Controls

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Service Innovation and Management

      Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Culture Transformation, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Core 2: OS, Software, Security and Operational Procedures

      Skills you'll gain: Desktop Support, Operating Systems, Command-Line Interface, System Support, Mobile Security, Network Security, Microsoft Windows, Unix Commands, Technical Support, Mac OS, Linux, Network Troubleshooting, System Configuration, Network Administration, Software Installation, Firewall, Encryption, Malware Protection

      4.7
      Rating, 4.7 out of 5 stars
      ·
      65 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Security Infrastructure Management

      Skills you'll gain: Endpoint Security, Infrastructure Security, Security Management, Network Security, Cyber Security Policies, Security Controls, Data Security, Security Strategy, Application Security, IT Infrastructure, Information Management, Enterprise Security, Data Integrity

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Systems Acquisition, Development and Implementation

      Skills you'll gain: Systems Development Life Cycle, Software Development Life Cycle, Systems Development, Software Development Methodologies, Change Management, Project Management, System Implementation, Compliance Auditing, Software Testing, Auditing, Development Testing, Information Technology, Verification And Validation, Project Management Office (PMO), Internal Controls, Governance, Agile Methodology, Software Development, Data Integrity, Risk Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Deploying Windows Clients & Managing Identities

      Skills you'll gain: Microsoft Windows, Authentications, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 4 Weeks

    • A

      Amazon Web Services

      AWS Services Overview for IT Professionals

      Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Cloud Infrastructure, Cloud Security, Database Management, Cloud Services, Databases, Cloud Solutions, Amazon S3, Cloud Computing, Cloud Management, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Relational Databases, Cloud Storage, AWS Identity and Access Management (IAM), Data Storage, System Monitoring, Amazon DynamoDB, Solution Architecture

      4.9
      Rating, 4.9 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    Searches related to it service management (itsm)

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    In summary, here are 10 of our most popular it service management (itsm) courses

    • Security Management and Governance: Royal Holloway, University of London
    • GenAI for IT Project Managers: Coursera Instructor Network
    • What Are Service-Level Agreements (SLAs)?: Coursera Instructor Network
    • Foundations of IT Project Management: Packt
    • IS/IT Governance: University of Minnesota
    • AWS: Management and Governance: Whizlabs
    • Engaging in Service Innovation and Management: Northeastern University
    • Core 2: OS, Software, Security and Operational Procedures: IBM
    • Security Infrastructure Management: Codio
    • Systems Acquisition, Development and Implementation: Packt

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