
Skills you'll gain: Facebook, Social Media Marketing, Social Media, Social Media Content, Customer Service, Customer experience improvement, Marketing, Business Marketing, ChatGPT, Customer Communications Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

HubSpot Academy
Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Customer Service, Key Performance Indicators (KPIs), Customer Data Management, Customer Success Management, Goal Setting
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Climate Change Adaptation, Health Equity, Environmental Issue, Advocacy, Social Determinants Of Health, Environmental Science, Health Education, Community Health, Health Care, Public Health, Patient Education And Counseling, Health Systems, Public Health and Disease Prevention, Climate Change Mitigation, Patient Communication, Sustainable Development, Health Policy, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adaptability, Diversity and Inclusion, Workplace inclusivity, Leadership, Communication, Leadership Development, Professional Development, Cultural Diversity, Emotional Intelligence, Empathy
Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management
Beginner · Course · 1 - 4 Weeks

EIT Digital
Skills you'll gain: Information Privacy, Medical Privacy, Personally Identifiable Information, Legal Writing, Legal Research, General Data Protection Regulation (GDPR), Health Information Management, Law, Regulation, and Compliance, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Care Procedure and Regulation, Technology Strategies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Clinical Documentation, Responsible AI, Revenue Cycle Management, No-Code Development, Medical Records, Electronic Medical Record, Patient Education And Counseling, Patient Education and Support, Health Informatics, Generative AI Agents, Automation, Patient Communication, Data Governance, Healthcare Industry Knowledge, Real Time Data, Smart Goals
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Epidemiology, Data-Driven Decision-Making, Public Health, Public Health and Disease Prevention, Health Care, Infectious Diseases, Data Collection, Data Analysis, Data Quality, Decision Support Systems, Data Management, Health Technology
Mixed · Course · 1 - 4 Weeks

Simplilearn
Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation
Beginner · Course · 1 - 4 Weeks