• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Skills

Results for "customer service skills"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    A+ Core 2 V15 - Pearson Cert Prep: Unit 1

    Skills you'll gain: Operating System Administration, Microsoft Windows, Mac OS, Command-Line Interface, Linux, Operating Systems, Software Installation, Systems Administration, System Configuration, Control Panels, General Networking, Cloud Management, File Systems, File Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Rust Programming Essentials: Unit 4

    Skills you'll gain: System Programming, Interoperability, Object Oriented Programming (OOP), Data Structures, Software Development, Debugging

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    Strategic Foundations of Sales Negotiation

    Skills you'll gain: Overcoming Objections, Rapport Building, Sales, Sales Strategy, Negotiation, Contract Negotiation, Relationship Building, Price Negotiation, Sales Presentation, Communication, Communication Strategies, Intercultural Competence, Virtual Teams, Business Research, Active Listening, Market Research, Empathy & Emotional Intelligence, Marketing Psychology, Digital Communications, Goal Setting

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Creating a Data Transformation Pipeline with Cloud Dataprep

    Skills you'll gain: Data Manipulation, Data Pipelines, Data Transformation, Data Quality, Data Cleansing, Data Preprocessing, Data Import/Export, Extract, Transform, Load, Exploratory Data Analysis, Big Data, Google Analytics

    Intermediate · Project · Less Than 2 Hours

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Manager of Managers_Leading Up, Down and Out

    Skills you'll gain: Executive Presence, Leadership, Influencing, Business Leadership, Storytelling, Stakeholder Communications, Leadership and Management, Leadership Development, Strategic Leadership, Stakeholder Management, Stakeholder Engagement, Matrix Management, Strategic Communication, Communication, Cross-Functional Team Leadership, Empowerment, Communication Strategies, Composure, Non-Verbal Communication, Relationship Building

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free
    Free
    A

    Amazon Web Services

    AWS Transit Gateway Getting Started

    Skills you'll gain: Amazon Web Services, Virtual Private Networks (VPN), Hybrid Cloud Computing, Virtual Networking, Network Architecture, Cloud-Based Integration

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    G

    Google Cloud

    AI Generatif: Lebih dari sekadar Chatbot

    Skills you'll gain: Responsible AI, Generative AI, AI Product Strategy, Prompt Engineering, Google Cloud Platform, Artificial Intelligence, AI Workflows, Google Workspace, Product Improvement, Service Improvement, Natural Language Processing

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    D

    Dubai College of Tourism

    Dubai Expo 2020 - A Case Study

    Skills you'll gain: International Relations, Sustainable Development, Event Planning, Culture, Social Impact, Event Management, Hospitality, Cultural Diversity, Sustainability Standards, Corporate Sustainability, Experience Design, Collaboration, Environment and Resource Management, Business Transformation, Crisis Management, Innovation, Economic Development

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Google Cloud

    Optimizing Applications Using Cloud Profiler

    Skills you'll gain: Performance Tuning, Google Cloud Platform, Performance Testing, Application Performance Management, Cloud Applications, Cloud Computing, Server Side

    Beginner · Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Cloud Security Professional (CCSP): Unit 6

    Skills you'll gain: Cloud Standards

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced ML Algorithms & Unsupervised Learning

    Skills you'll gain: Dimensionality Reduction, Unsupervised Learning, Deep Learning, Model Evaluation, Machine Learning Algorithms, Applied Machine Learning, Random Forest Algorithm, Feature Engineering, Artificial Neural Networks, Supervised Learning, Statistical Machine Learning, Anomaly Detection, Classification Algorithms, Performance Tuning

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Essential Google Cloud Infrastructure: Foundation - Italiano

    Skills you'll gain: Cloud Infrastructure, Google Cloud Platform, Virtual Networking, Cloud Computing Architecture, Cloud Computing, Application Deployment, Network Infrastructure, Virtual Machines, Firewall, Virtual Private Networks (VPN), Network Planning And Design, Network Routing, Cloud Storage, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…752753754…834

In summary, here are 10 of our most popular customer service skills courses

  • A+ Core 2 V15 - Pearson Cert Prep: Unit 1: Pearson
  • Rust Programming Essentials: Unit 4: Pearson
  • Strategic Foundations of Sales Negotiation: LearnQuest
  • Creating a Data Transformation Pipeline with Cloud Dataprep: Google Cloud
  • Manager of Managers_Leading Up, Down and Out : Coursera
  • AWS Transit Gateway Getting Started: Amazon Web Services
  • AI Generatif: Lebih dari sekadar Chatbot: Google Cloud
  • Dubai Expo 2020 - A Case Study : Dubai College of Tourism
  • Optimizing Applications Using Cloud Profiler: Google Cloud
  • Certified Cloud Security Professional (CCSP): Unit 6: Pearson

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok