
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: SQL, Database Management, Database Design, Databases, Relational Databases, Web Scraping, Data Modeling, Data Visualization Software, Object Oriented Programming (OOP), Data Processing, Object Oriented Design, Python Programming, Data Collection
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Canva (Software), Workflow Management, Brochures, Marketing Design, Marketing Materials, Design, Digital Design, Graphic Design, Layout Design, File Management
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Credit Risk, Loans, Environmental Social And Corporate Governance (ESG), Bank Regulations, Risk Management, Derivatives, Financial Analysis, Risk Analysis, Financial Statement Analysis, Investment Management, Financial Market, Portfolio Management, Financial Modeling, Compliance Management, Business Valuation, Economics, Business Modeling, Structural Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Security, Wireless Networks, Network Performance Management, Network Monitoring, Dynamic Host Configuration Protocol (DHCP), Ansible, Network Administration, Firewall, Software-Defined Networking, Network Planning And Design, Network Infrastructure, Network Protocols, Infrastructure as Code (IaC), Terraform, Configuration Management, Encryption
Advanced · Course · 3 - 6 Months

Skills you'll gain: Respiration, Respiratory Care, Pulmonology, Oxygen Therapy, Patient Evaluation, Pulmonary Function Testing, Airway Management, Capillary, Anatomy, Physiology, Patient Treatment, Immunology, Medical Terminology, Diagnostic Tests, Pharmacotherapy, Infectious Diseases
Beginner · Course · 1 - 3 Months

Skills you'll gain: Programming Principles, Scripting, Scripting Languages, Data Structures, Development Environment, Microsoft Visual Studio, Integrated Development Environments, Computer Programming, Software Installation, Algorithms, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Personalized Service, Customer Relationship Building, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Brand Loyalty, Personalized Service, Employee Surveys, Contextual Advertising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Automation, Python Programming, Data Structures, Programming Principles, Data Import/Export, Scripting, Data Manipulation, File Management, Data Validation, Software Installation
Beginner · Course · 3 - 6 Months
Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis
Intermediate · Course · 1 - 4 Weeks