• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Service Skills

Results for "customer service skills"


  • Status: Free Trial
    Free Trial
    I

    Intel

    Fostering Engagement in the Age of Digital Distraction

    Skills you'll gain: Education Software and Technology, Learning Management Systems, Digital pedagogy, Teamwork, Collaboration, Classroom Management, Creative Problem-Solving, Innovation, Creativity, Motivational Skills

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Skillshare

    Adobe Lightroom Essentials Pt. 3: Advanced Edits & Presets

    Skills you'll gain: Video Editing, Adobe Photoshop, Photo Editing, Post-Production, Adobe Creative Cloud, Image Quality, Creative Design, Color Theory, Photography

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Pearson

    Certified Kubernetes Application Developer (CKAD): Unit 3

    Skills you'll gain: Application Deployment, Kubernetes, Cloud Deployment, Scalability, Continuous Deployment, Containerization, Cloud Applications, Cloud Management, Software Installation, Software Versioning

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agents d'IA générative : transformer l'entreprise

    Skills you'll gain: Generative AI Agents, Prompt Engineering, AI Enablement, Customer experience improvement, Technology Strategies, Large Language Modeling, Solution Design, Innovation, Google Cloud Platform, Business Transformation, Business Strategy

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Arm

    Teaching AI on the Edge

    Skills you'll gain: Responsible AI, Open Source Technology, Data Ethics, AI Security, Artificial Intelligence, Large Language Modeling, Transfer Learning, Generative AI, Model Evaluation, Model Deployment, Information Privacy, Data Security

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    Data Science Fundamentals Part 1: Unit 2

    Skills you'll gain: Extract, Transform, Load, Data Transformation, Data Wrangling, Data Integration, Web Scraping, Data Processing, Data Pipelines, JSON, Object Oriented Programming (OOP), Extensible Markup Language (XML), Data Modeling, Application Programming Interface (API)

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    (SSCP) Systems Security Certified Practitioner: Unit 5

    Skills you'll gain: Network Security, OSI Models, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, TCP/IP, Network Administration, Wireless Networks, Network Protocols, General Networking, Intrusion Detection and Prevention, Local Area Networks, Network Routers, Security Controls, Mobile Security, Authentications, Authorization (Computing)

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    Starweaver

    Legal and Ethical Cyber Investigations

    Skills you'll gain: Digital Forensics, Electronic Discovery, Investigation, Criminal Investigation and Forensics, Incident Response, Cyber Threat Intelligence, Technical Communication, Computer Security Incident Management, Report Writing, Cybersecurity, Cyber Security Policies, Fraud detection, Legal Proceedings, Law, Regulation, and Compliance, Ethical Standards And Conduct, Business Ethics, Compliance Reporting, Data Collection, Analysis, Management Reporting

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Simplilearn

    Introduction to DevOps and Git for Beginners

    Skills you'll gain: Git (Version Control System), DevOps, Version Control, Software Development, Development Environment, Software Development Tools, Command-Line Interface

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Hands-on with Cisco Meraki Wireless Access Points

    Skills you'll gain: Wireless Networks, Network Planning And Design, Network Infrastructure, Network Performance Management, General Networking, Network Administration, Cloud Management, Network Troubleshooting, User Accounts, Configuration Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    MuleSoft for Salesforce Developers

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Simulation for Digital Transformation

    Skills you'll gain: Simulation and Simulation Software, Digital Transformation, Systems Thinking, Complex Problem Solving, Operations Research, Predictive Analytics, Data-Driven Decision-Making, Verification And Validation, Process Optimization, Data Integration, Risk Management, Python Programming, Event-Driven Programming, Probability & Statistics, Performance Analysis

    Intermediate · Course · 1 - 3 Months

Searches related to customer service skills

customer service essentials: 20 skills for happy clients
communication skills for customer service
1…785786787…834

In summary, here are 10 of our most popular customer service skills courses

  • Fostering Engagement in the Age of Digital Distraction: Intel
  • Adobe Lightroom Essentials Pt. 3: Advanced Edits & Presets: Skillshare
  • Certified Kubernetes Application Developer (CKAD): Unit 3: Pearson
  • Agents d'IA générative : transformer l'entreprise: Google Cloud
  • Teaching AI on the Edge: Arm
  • Data Science Fundamentals Part 1: Unit 2: Pearson
  • (SSCP) Systems Security Certified Practitioner: Unit 5: Pearson
  • Legal and Ethical Cyber Investigations : Starweaver
  • Introduction to DevOps and Git for Beginners: Simplilearn
  • Hands-on with Cisco Meraki Wireless Access Points: Packt

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok