
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Blockchain, FinTech, Financial Systems, Financial Trading, Banking, Payment Systems, Business Solutions, Emerging Technologies, Digital Assets, Innovation, Cryptography, Transaction Processing, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Blockchain, Secure Coding, Application Security, Law, Regulation, and Compliance, Regulation and Legal Compliance, Vulnerability Assessments, Auditing, Program Development, Development Testing, Process Optimization, Debugging, Application Deployment, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, Marketing Strategies, AI Personalization, Customer Relationship Management, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
Beginner · Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions
Mixed · Course · 1 - 3 Months

Skills you'll gain: Self Service Technologies, Development Testing, User Acceptance Testing (UAT), Natural Language Processing
Beginner · Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: User Interface and User Experience (UI/UX) Design, Blockchain, Web Development Tools, React Redux, User Experience Design, Application Design, Application Security, Application Development, Web Applications, Software Development Tools, Front-End Web Development, Application Programming Interface (API), Transaction Processing, Back-End Web Development
Intermediate · Course · 1 - 4 Weeks